上海招聘

This position is responsible for service administration management in Gatan China’s service department, interfacing Gatan USA headquarter, customers, business partners and co-workers .

该职位负责Gatan中国的售后服务行政管理，负责售后部对美国总部，客户，商务伙伴和同事的接口事物。

ESSENTIAL SKILLS AND RESPONSIBILITES:

• Responsible of asset initializing and maintenance.

  负责建立产品档案和维护。

• Handle import, export and custom clearance, return asset to factory services, according to the standard RMA procedure.

  处理售后相关配件进出口，负责联系总部将产品返厂维修。

• Generate service quotation and invoice local service bill.

  负责售后报价和开票。

• Coordinate engineer’s work schedules.

  协助工程师安排工作。

• Assist service manager, to communicate with customers, distributors and EMMs to arrange service activities.

  协助售后经理，联系客户，代理和商务伙伴有关售后事宜。

• Responsible of monthly service inventory review.

  负责每月审核售后部配件库存。

• Responsible of conducting monthly service meeting with EMMs.

  负责每月联系记录和商务伙伴例会。

• SalesForce system management and ERP system management.

  SalesForce系统管理和ERP系统管理。

• Responsible of customer service hotline.

  负责客户热线接纳工作。

• Excellent in MS Office, especially Excel.

  精通MS Office, 特别是Excel。

• Fluent verbal and written communication skills in English.

  英语读写流利。

• Positive attitude, hard-working, patient with numbers and attentive to details.

能量正面，工作负责，积极细致。

EDUCATINAL/EXPERIENCE QUALIFICATIONS:

• Bachelor’s degree or above , with minimum 2 or 3 years relevant working experience.

  本科学历往上，至少2年到3年相关工作经验 。

• Major in engineering and other science related.

工程类或其他相关专业。

PREFERRED QUALIFICATIONS:

• Experienced in administration management in trading company’s background, academic, industrial, semiconductor , medical or other scientific instrumentation field.

曾从事过贸易公司行政管理工作，有在学院，工业，半导体，医疗或科研仪器背景。

Roper是一家年收入达52亿美元的多元化技术公司。Roper的业务包括为细分市场设计和开发软件，提供工程产品和解决方案。我们强大的运营能力使我们能够将终端市场潜力转化为有利的增长和现金流，从而为我们的投资者创造价值。Roper股票在纽约证券交易所上市，股票代码为ROP，是标准普尔500指数，财富1000指数和罗素1000指数的成分股。

上海儒博贸易有限公司负责Roper产品在中国的销售与服务。
Roper is a diversified technology company with annual revenues of $5.2 billion. Roper operates businesses that design and develop software (both license and software-as-a-service) and engineered products and solutions for a variety of niche end markets. Our strong operating capabilities enable us to convert end-market potential into profitable growth and cash flow in order to create value for our investors. Roper is a component of the S&P 500, Fortune 1000 and Russell 1000 Indexes and trades on the New York Stock Exchange under the symbol ROP.

Shanghai Roper Industries Trading Co., Ltd. is responsible for sales and service of Roper products in China.