上海 [切换城市] 上海招聘上海销售行政及商务招聘上海销售助理招聘

客户服务

芭偌岚(上海)商贸服务有限公司

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:原材料和加工

职位信息

  • 发布日期:2018-03-13
  • 工作地点:上海
  • 工作经验:1年经验
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位月薪:8-10万/年
  • 职位类别:客服专员/助理  销售助理

职位描述

· Have working knowledge of product catalogues & product specifications.

· Have working knowledge of existing customer accounts.

· Update customers on new items.

· Prepare samples and courier to customers.

· Coordinate with sourcing team for sample requested decoration.

· Follow-up within 5 days on any samples catalogues, quotes. Keep a written record.

· Sample room management with regular inventory check

· Sample enquiry to BI

· Local custom clearances follow up with forwarder for sample from BI or other foreign countries.

· Enter Sales Orders received via e-mail, fax or telephone.

· Create sales order confirmations

· Check Inventory before committing to order deliveries.

· Make Inventory Control aware of any special needs – provide forecasting information whenever possible.

· Follow-up with warehouse to make sure that their shipments are made on time.

· Follow-up with purchasing department to make sure product delivery are made on time with decoration requested orders.

· Report on any questionable transactions, late payment, short payments, returns, and quality issues.

· Provide delivery dates for potential order

· For open orders, confirm delivery dates to ensure that any promised delivery dates are met

· Update computer records for all orders.

· For existing customers – keep up to date on their orders/deliveries and A/R

· Report on quality complain if received from clients

· Internal coordination with BI & Saucing department & Quality control for any quality complain.

· Report on any reason customer did not purchase from BARALAN Shanghai, price, quality, availability, etc.

· Assist for marketing activities such as China Beauty Expo.

· Information sorting after exhibition, contact visitors to introduce BSH and products.

职能类别: 客服专员/助理 销售助理

关键字: 客服

公司介绍

芭偌岚集团来自于意大利,始于1962年。主要业务是为化妆品行业提供玻璃瓶包材的设计、生产、印刷、喷涂等服务。1980年,Baralan USA Inc在美国成立。2011年12月,Baralan Shanghai 公司在上海成立。我们的目标是高端化妆品包装市场,销售我们的玻璃瓶以及配件。随着中国市场日益增长的化妆品消费需求,上海公司的业务不断扩大增长,对人才的需求不断增多,希望培养更多的员工,与公司共同成长。

公司网址:
上海 www.baralan.cn
意大利 www.baralan.com
美国 www.baralanusa.com

联系方式

  • 公司地址:地址:span淮海东路99号