Customer service
磊亚（上海）紧固件有限公司
- 公司规模：少于50人
- 公司性质：外资(欧美)
- 公司行业：贸易/进出口
职位信息
- 发布日期：2018-02-06
- 工作地点：上海-徐汇区
- 工作经验：2年经验
- 学历要求：本科
- 语言要求：英语熟练
- 职位月薪：6-8千/月
- 职位类别：客服专员/助理
职位描述
Job Responsibility:
- Daily communication with customers, establish good relationships
- Provide proper service to customer according to requirement
- Order processing, together with domestic purchasing, follow up delivery time
- Order processing, together with logistic, follow up goods delivery
- SAP booking for all orders, Stock List & Consumption list preparation and sending out
- Dealing with complain from customers, improve customers satisfaction
- Customer payment follow up, invoice checking with customers
- Others assigned by General Management
- Following the personal targets that are defined by the Management and agreed with the employee.
- Other specific tasks defined by the Dept. Leader.
Job qualification:
1. At least 2 years work experience in sales.
2. Experience in the field of mechanical components, fastener experience is a plus.
3. Fluent in both written and spoken English is a must, German is a plus.
4. Proficient in computer skills, such as MS Excel, Word, PPT etc.
5. ERP-experience is a must, SAP is a plus.
6. Strong team work spirit and interpersonal skills.
7. Good negotiation skills.
8. Self motivation
Annual bonus will be offered based on KPI result.
- Daily communication with customers, establish good relationships
- Provide proper service to customer according to requirement
- Order processing, together with domestic purchasing, follow up delivery time
- Order processing, together with logistic, follow up goods delivery
- SAP booking for all orders, Stock List & Consumption list preparation and sending out
- Dealing with complain from customers, improve customers satisfaction
- Customer payment follow up, invoice checking with customers
- Others assigned by General Management
- Following the personal targets that are defined by the Management and agreed with the employee.
- Other specific tasks defined by the Dept. Leader.
Job qualification:
1. At least 2 years work experience in sales.
2. Experience in the field of mechanical components, fastener experience is a plus.
3. Fluent in both written and spoken English is a must, German is a plus.
4. Proficient in computer skills, such as MS Excel, Word, PPT etc.
5. ERP-experience is a must, SAP is a plus.
6. Strong team work spirit and interpersonal skills.
7. Good negotiation skills.
8. Self motivation
Annual bonus will be offered based on KPI result.
职能类别： 客服专员/助理
公司介绍
Reyher, innovative and seriously committed to quality awareness, is one of market leader (wholesalers) in the field of fasteners and fastener technology in Europe.
Our company headquarters is in Hamburg, Germany, but our clientele is worldwide. It covers industry, machine and apparatus engineering, plant maintenance, windmill, construction, supply companies and the retail trade - and it is constantly expanding.
F.Reyher Asia –Pacific Co., Ltd, is a WOFE 100% owned by Reyher Germany, located in Shanghai Xujiahui. Our aims to co-ordinate procurement activities, intensify contacts with local suppliers, support quality controls locally and observe and analyze Chinese market, also taking care the international customers. We are now offering the exciting opportunities for those professionals who seek for a challenging career and share their commitment to excellences in the China market, and global market as well.
Visit us by:http://www.reyher.de
Contact us:
Interested applicants please send your resumes with salary expectation, current photo notice time to us via 51job
http://www.reyher.de
Our company headquarters is in Hamburg, Germany, but our clientele is worldwide. It covers industry, machine and apparatus engineering, plant maintenance, windmill, construction, supply companies and the retail trade - and it is constantly expanding.
F.Reyher Asia –Pacific Co., Ltd, is a WOFE 100% owned by Reyher Germany, located in Shanghai Xujiahui. Our aims to co-ordinate procurement activities, intensify contacts with local suppliers, support quality controls locally and observe and analyze Chinese market, also taking care the international customers. We are now offering the exciting opportunities for those professionals who seek for a challenging career and share their commitment to excellences in the China market, and global market as well.
Visit us by:http://www.reyher.de
Contact us:
Interested applicants please send your resumes with salary expectation, current photo notice time to us via 51job
http://www.reyher.de
联系方式
- Email：HR1.RAP@gmail.com
- 公司地址：地址：span虹桥路3号港汇广场二座