上海招聘

职位描述：
Position Overview:
The successful candidate will serve as the key personnel in University’s operation team to manage the core services in relation to campus operations. He/She needs to work closely with both internal customers/departments (e.g. Academic Programs, Student life, Finance and HR, IT, etc.) and external services providers to ensure resources of the University are well managed and the related services are delivered according to Standard Operating Procedures.

Reports to:
Director of Operations

Essential Duties:
The Operations Manager will be primarily responsible for managing the Hard Services (MEP/Building and Infrastructure Related) as well as betterment projects related with operations. Based on requirement, the Operations Manager may also need to manage part of Soft Services, such as Catering, Security, Cleaning, Landscaping, Workspace planning etc. These responsibilities will include the following:

1. Support planning and execution of University’s operating process and procedures, monitor service standards of all service providers based on the SLAs and/or related contractual terms.
2. Work closely with University’s integrated facility management vendor on matters that are related to campus Hard Service.
3. Taking leadership on the sustainability of campus operations, continuously optimize the existing SOPs to increase the efficiency of current resources and achieve the target of energy saving.
4. Managing the stock of equipment, consumables and spare parts, to maintain the stock in a reasonable level.
5. Taking an active role in the handing over and acceptance of new facilities in the future.
6. Review KPIs and monthly billings of all tier-2 service vendors to ensure accurate booking of the related costs. Monitor the utilization of assigned fund codes for budget control.
7. Work as part of a 24/7 emergency response team at DKU in case of urgent matters related to campus facility/operations.
8. Propose, review operations related projects and oversee external vendors on quality control and project delivery.
9. Other duties assigned.
10. University employees' job responsibilities will continue to expand in scope and depth as the University grows in size and complexity in its programs.

Required Qualifications:
1. The candidate should possess an undergraduate degree in engineering, facility management or a related discipline.
2. He or she should have at least 5 years of experience in a mid-size service or professional organization of similar scope and scale, preferably including experience relevant to the field of managing high standard commercial buildings, campus wide facilities, international education or hospitality industry.
3. Track record should evince the candidate’s depth and breadth in managing service providers and preferably with hands-on knowledge on MEP systems.
4. The incumbent should be a person with detail in mind but still has a good view of big picture.
5. Quick leaner, can work under pressure and have sense of urgency when working on a tight project timeline.
6. Familiar with MS Office software, especially in Word/Excel/PowerPoint.
7. Good English proficiency, ability to write and speak English is strongly preferred.

Application Process: Please submit cover letter and CV to DKUrecruitment@dukekunshan.edu.cn
Please note: DKU will ONLY accept applications received through DKUrecruitment@dukekunshan.edu.cn
Applications sent by other means will NOT be considered.

Duke Kunshan is a world-class liberal arts university based in Kunshan, China, that offers a range of high quality, innovative academic programs for students from around the world. It was established in September 2013 as a U.S.-China partnership between Duke University and Wuhan University.

Duke Kunshan welcomed its first students in August 2014. The university began by offering Duke graduate degrees as well as a Global Learning Semester program for undergraduate students from Duke and top-tier Chinese and international universities.

In August 2018, the university welcomed its first undergraduate degree students. The four-year bachelor’s degree program follows the liberal arts and sciences tradition, with emphasis on critical thinking, creativity, collaboration and self-exploration.

Our vibrant, high-tech campus covers 200 acres in Kunshan’s Yangcheng Lake Science and Technology Park. Take a virtual tour to see our advanced classrooms, conference facilities and library, as well as student and faculty housing, and multiple dining and recreational areas. We also have multipurpose meeting spaces, break rooms and study rooms that allow students to work individually or in groups to review course materials and complete assignments.

The city of Kunshan, in Jiangsu province, is one of China’s fastest-growing economies and is a hub for high-tech research and manufacturing. The city is surrounded by picturesque forests and water towns, and is also connected by high-speed rail and subway to Shanghai and Suzhou, two of China’s most dynamic cities.
昆山杜克大学是世界一流的以通识博雅教育为特色的大学，位于中国江苏省昆山市，为来自全球各地的学生提供一系列高质量的创新学术项目。昆山杜克大学由美国杜克大学与中国武汉大学联合创办，于2013年9月获得中国教育部正式批准设立。

昆山杜克大学于2014年8月迎来了首批学生，包括硕士研究生，以及来自杜克大学和国内外一流高校的本科生，接受一学期的交流学习。

2018年8月，昆山杜克大学迎来了首届本科生，开启了四年制本科学位教育。本科课程体系遵循通识博雅教育传统，强调批判性思维、创造力、协作和探索。

昆山杜克大学位于阳澄湖科技园区内，校园占地1200亩，校内配置了各类高科技设施。进入虚拟校园即可参观先进的教室和会议设施、图书馆资源、师生宿舍、餐厅及休闲设施。校园内多功能的会议场所、休息室和学习区可供学生独立自习或集体讨论课程内容，完成作业，参与丰富多样的校园学习生活。

江苏省昆山市是高新技术研究和制造业中心，也是中国目前经济发展最快的经济体之一。昆山市拥有风景如画的森林和水乡，毗邻国际大都市上海和苏州，高速公路、高铁以及地铁交通十分便利。