Field Customer Service Rep 现场客户服务代表
诺贝丽斯(上海)铝贸易有限公司
- 公司规模:少于50人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2017-11-30
- 工作地点:上海
- 工作经验:3-4年经验
- 学历要求:大专
- 语言要求:英语良好
- 职位类别:客服专员/助理 物流专员/助理
职位描述
主要工作内容为客户提供现场技术和物料供应服务等。此职位大部分时间需要出差到客户现场。
Responsibilities
- Support customer production by coordinating the delivery and supply of Novelis materials.
- Collect, report and track the quality issues of Novelis materials on the site of customer.
- Support the sales activities in terms of sales confirmation, statistics reports etc.
- Coordinate for the inventory management, material supply, customer demand and other issues from JIT warehouse and customer site.
Requirements
- College degree
- 2+ years experience in field customer service
- Solid knowledge for the process of order to cash and logistics.
- Excellent customer service skills
- Pay attention to the detail
- Desire to take initiative and develop a pro-active relationship with others through follow-up, understanding their needs and fostering a collaborative relationship
- Ability to organize and prioritize workload;
- Must be flexible and able to operate in a fast-paced and demanding environment
- Solid computer skills with software applications proficiency
职能类别: 客服专员/助理 物流专员/助理
公司介绍
联系方式
- 公司地址:地址:span漕河泾开发区