上海 [切换城市] 上海招聘上海物流/仓储招聘上海物流专员/助理招聘

Field Customer Service Rep 现场客户服务代表

诺贝丽斯(上海)铝贸易有限公司

  • 公司规模:少于50人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2017-11-30
  • 工作地点:上海
  • 工作经验:3-4年经验
  • 学历要求:大专
  • 语言要求:英语良好
  • 职位类别:客服专员/助理  物流专员/助理

职位描述

职位描述:

主要工作内容为客户提供现场技术和物料供应服务等。此职位大部分时间需要出差到客户现场。


Responsibilities

- Support customer production by coordinating the delivery and supply of Novelis materials.

- Collect, report and track the quality issues of Novelis materials on the site of customer.

- Support the sales activities in terms of sales confirmation, statistics reports etc.

- Coordinate for the inventory management, material supply, customer demand and other issues from JIT warehouse and customer site.

Requirements

- College degree

- 2+ years experience in field customer service

- Solid knowledge for the process of order to cash and logistics.

- Excellent customer service skills

- Pay attention to the detail

- Desire to take initiative and develop a pro-active relationship with others through follow-up, understanding their needs and fostering a collaborative relationship

- Ability to organize and prioritize workload;

- Must be flexible and able to operate in a fast-paced and demanding environment

- Solid computer skills with software applications proficiency

职能类别: 客服专员/助理 物流专员/助理

公司介绍

Novelis is the leading producer of flat-rolled aluminum products and the world’s largest recycler of aluminum. We work alongside our customers to provide innovative solutions to the beverage can, automotive and high-end specialty markets; and we serve some of the largest and best-known brands in the world, such as Coca-Cola, ABInBev, The Ford Motor Company, Jaguar LandRover, LG and Samsung. Operating an integrated network of technically advanced rolling and recycling facilities across North America, South America, Europe and Asia, Novelis leverages its global manufacturing and recycling footprint to deliver consistent, high-quality products around the world. A commitment to sustainability is core to our business operations and extends to how we partner with stakeholders across the aluminum value chain. We see tremendous opportunities in continuing to expand the use of lightweight, infinitely recyclable aluminum to help our customers achieve their sustainability goals and provide consumers the environmentally friendly products they enjoy.

联系方式

  • 公司地址:地址:span漕河泾开发区