上海招聘

职位描述：
How you will impact Ingevity:
This role will responsible for all activities related to customer services and administrative support to operation in China to ensure a high standard of customer’s satisfaction is maintained.
What you need to succeed:
? Manage import products for China, process customer’s orders, prepare sales confirmation, confirm price, send timely shipping schedule to both of customer and sales team. Communicate with USA CSR regarding shipping schedules and customer needs, provide service and solutions for logistic issues.
? Arrange for customer samples from China Lab and USA.
? Support to resolve customer complaints..
? Arrange export shipments into Asia from WGQ bonded warehouse when needed. Cooperate with logistic team to arrange for timely shipments.
? Follow-up on customer overdue payments and communicate status with financial department.
? Professional attitude when dealing with customers either during visits, on phone calls, or by email.
? Support China team to achieve the business objectives.
? Good communication and cross corporation with all related department in Shanghai and US.
? Any Ad hoc assignment designated by his line manager

Qualifications:
? 1-2 Years working experience in customer service gained with multi-national companies.
? University graduate with international trade major is preferred
? Good interpersonal and communication skills
? Be hard-working and can work under pressure
? Be responsible. Mature, energetic, attentive, well organized and customer-oriented.
? Good communication both in English and Mandarin.
? Willing to work under pressure

Other:
? Location –Shanghai, China
? Fluent in English

全球领先的特殊化学品制造商

我们始终致力于工业特殊品、油田开发、路面铺筑和活性炭工业应用等所需的功能材料和功能化学的生产制造、技术开发与应用创新，以更好地改善人们生活。

我们不断创新，帮助石油勘探更加高效，促进农作物生长与收获，提升公路道面持续服务年限，改善空气净化技术，让我们呼吸到更清新纯净的空气。