上海招聘

Function & Responsibilities

- Manage warranty claim & conduct daily in-house service repair operations on timely basis

- Plan and deliver assigned services to customers with high quality including corrective maintenance, preventative maintenance & installation

- Provide product application training to internal and external partners

- Support marketing events, including regional marketing events and national marketing events

- Support product registration team and follow the local testing

- Perform product software and hardware update timely

- Prepare & provide service report on an accurate and timely basis

- Identify and report potential quality problems

- Provide technical support during product registration process

- Manage daily IT support and troubleshooting

- Establish and keep a safe/normative/convenient/manageable IT environment

Qualifications

- This position open to greenhand

Education

- Major in electronics engineering/electro-mechanical engineering or biomedical engineering

Capabilities

- Professional business ethics

- Self motivated, good communication skills, and a good team player

- Well organized, proactive, initiative, analytics, time management skills

- Good English in both speaking and writing

- Customer focus, result driven/quality oriented, open minded, ability to handle multi-tasks

-管理保修索赔并及时进行日常内部维修操作

-计划并提供高质量的服务给客户，包括正确的维护，预防性的维护和安装

-为内部和外部合作伙伴提供产品应用培训

-支持市场活动，包括区域性市场活动和全国性市场活动

-支持产品注册团队并跟踪本地测试结果

-及时执行产品软硬件更新

-准备并提供准确及时的服务报告

-识别和报告潜在的质量问题

-在产品注册过程中提供技术支持

-管理日常IT支持和故障排除

-建立和维持安全/规范/方便/可管理的资讯科技环境

资格

-这个职位对应届生开放

教育

-电子工程/机电工程或生物医学工程专业

能力

-良好的商业道德

-自我激励，良好的沟通技巧，良好的团队合作精神

-良好的组织能力，积极主动，分析能力，时间管理能力

-良好的英语读写能力

-以客户为中心，以结果为导向，以质量为导向，***，能够处理多项任务

德国万曼医疗器械有限公司历史追溯至1874年，最初坐落于德国Ludwigshafen。公司致力于在通气治疗、睡眠诊断和睡眠治疗等重要医疗领域为医生与患者提供最高品质的医疗设备与系统解决方案。

万曼产品卓越的品质源于130多年的宝贵经验、充满激情的员工以及我们对自己产品的深刻理解。我们心中始终牢记患者和医生的利益，为他们研发经济实用、贴近需求、治疗范围更广的医疗产品和系统解决方案。

Founded in 1874 as a precision mechanics company in Ludwigshafen, Weinmann Gerte für Medizin GmbH + Co. KG develop, produce and market diagnostic and therapeutic system solutions of the highest quality.

partner for life – We promise reliability and the best possible quality. Our pledge is backed by more than 130 years of experience, highly motivated staff members and our close contact with customers and users. We create innovative, economical and customized products for valid diagnoses and a broad therapy spectrum for the benefit of patient, doctor and cost carrier.