上海招聘

职位描述：
Co-ordinates and arranges activities according to the Director of F&B's requirement. 按照餐饮总监的要求协调并安排工作及活动。

Arranges appointments and meetings for the Director of F&B, recording the same in his diary and ensuring that he has the appropriate documentation for each appointment. 安排餐饮总监的约会及会议并将日程安排记录在其议事日记中，确保每一次约会前为他准备好所需有关文件。

Provides translation and interpretation services to the Director of Food & Beverage. 负责为餐饮总监笔译及口译。

Attends all Food & Beverage meetings, takes minutes of such meetings accurately, transcribing and circulating to appropriate personnel. 参加所有餐饮部会议，做好会议记录并分发给相关人员。

Compiles daily revenue and log reports from all outlets for the Director of F&B’s perusal. 从各餐厅处收集每日收入并整理、编辑当日报告交与餐饮总监。

To liaise with Director of F&B & Chefs and Outlet Managers and assist them in their duties. 密切配合、支持餐饮总监,行政总厨,及各餐厅经理并协助其工作。

Assess priorities of work and wherever possible, assists in organizing the Director of F&B’ s priorities. 正确估计工作中的优先轻重次序并尽可能协助餐饮总监根据情形安排工作。

Prepares replies to routine correspondence for Director of F&B. 为餐饮总监准备常规信函之回复。

Takes dictation of correspondence as required 必要时，提供速记服务。

Opens and sorts mail addressed to the Director of F&B. 拆阅餐饮总监的信函并分类处理。

Maintains a filing and trace system. 保持完好的档案系统。

Answers all incoming calls for the Director of F&B and either transfers redirects or takes messages. 负责接听餐饮总监所有来电并作相应处理，转接或记录留言。

Maintains strictest confidentiality at all times on all matters. 在任何情况下，始终要严守机密。

Ensure all office equipment is functioning and serviced regularly. 确保所有办公设备正常运转，使用无误。

Ensures associates complete a maintenance request form and sends it directly to the maintenance section for all repairs and servicing. 确保员工完整的填写好请修单并直接转交维修部门以便维修服务

Ensures a high level of organization and cleanliness in the work area. 确保办公区域保持高水准组织结构及整洁。

Demonstrates essential overall knowledge of the department.掌握相关部门知识。

Understands the responsibilities of the other sections and departments and co-operates with them. 了解各部门的工作职责并配合其工作。

Be knowledgeable of procedures for security and emergency incidents and is familiar with location of fire alarms and fire extinguishers. 熟悉保安及应急事件处理程序并熟悉火警报警和消防栓的位置。

Ensures complaints and requests are handled with the aim of exceeding internal and external customer expectations. 确保妥当处理无论是客人还是员工的投诉和要求并力求超越其期望。
 
At every opportunity demonstrate effective selling techniques in promoting hotel products and services. 具备成功的推销技能，不错过任何一个有效的提高酒店食品及服务的知名度。

Log security incidents and accidents in accordance with hotel requirements. 根据饭店要求记录安全事件、事故。

Adhere to hotel cleaning and maintenance programs. 遵守洲际集团清洁及保养程序。

Maintain personal presentation to hotel and IHG standards.
根据标准保持个人仪表。

Demonstrate professional attitude and behavior at all times
随时保持专业态度及行为。

Analyze, evaluate and improve your personal performance on a continual basis.不断分析、评估、提高个人工作表现。

Apply hotel quality assurance principles.遵守饭店质量保障原则。

Abide by the IHG Code of Conduct.遵守洲际集团商业行为准则。

Assist in Purchase stock/inventory according to purchasing procedures and specifications.根据采购程序及细则采购、存储物品。

Interact with department and hotel associates in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication.以专业的、积极的态度和各部门及员工建立亲密关系以促进团队精神及进行有效的双向沟通。
 
Deal effectively with guests and workplace colleagues from a variety of cultures.与具备不同文化背景的客人和同事进行有效沟通。
 
Work effectively in a team.
在团队中有效工作。 举报 分享

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