上海招聘

职位描述：
职位摘要：
销售代表的职业定位是替SSBG的服务积极寻找新客户并与之建立联系。

工作职责：
业务发展：50％
- 定位新客户并进行沟通，了解其IT服务的外包需求
- 开发新的营销推广材料发布于新闻稿上
 
销售：40％
- 拟定由咨询团队/销售经理提出的技术方案和合同
- 与客户谈判并确定提案和合同
- 努力实现部门销售及市场目标
 
客户关系管理：10％
- 确保客户了解SSBG合同条款和合作标准
- 记录新客户的关键技术问题和目标
- 与客户和客户管理进行明确的沟通，确保外包关系顺利开展
 
要求：
基础学位优先，但非必需。

语言能力
- 基础英语（口头和书面）
- 中文流利（口头和书面）

经验
- 1-5年的销售经验 - 服务类销售或技术类销售。
*相关经验较学位优先考虑

基本技能
- 有效的1对1沟通
- 有说服力的演讲技巧
- 主动、自信、有条理且细节导向
- 扎实的Microsoft Office技能（Outlook, Word, Excel, Visio）
- 专业的形象及沟通方式

Position Summary:
The purpose of the Sales Associate Role is to pro-actively find and close new Clients for SSBG Services.

Job Responsibilities:
Business Development:50%
- Locating and Communicating with new customers to understand their IT Service Outsourcing Needs
- Development of new marketing materials for News Letter
 
Sales:40%
- Proposing technical proposals & contracts developed by the Consulting Team/Sales Manager
- Negotiating & Closing proposals & contracts with customers
- Pro-actively working to reach Department Sales Targets and Marketing Goals
 
Customer Relationship Management:10%
- Ensure Client understanding of SSBG Contract Terms and Standard Practices
- Documentation of key technical issues and goals for new customers
- Clear communication to Customer and Account Management Team to ensure smooth start of outsourcing relationship
 
Requirements:
Basic Degree is preferred but not required.

Language skills
- Basic English (verbal & written)
- Fluent Chinese (verbal & written)

Experience
- 1-5 Years in a Sales Role – Either in Service Sales or Technical sales.
* Relevant experience will be considered instead of Degree

Essential Skills
- Effective 1 on 1 communication
- Effective Presentation skills
- Proactive, assertive, organized and detail orientated.
- Solid Microsoft Office Skills (Outlook, Word, Excel, Visio)
- Professional appearance & Communication 举报 分享

Intro of the company公司简介

SSBG has been supporting Multinational companies for over 15 years with Outsourced Enterprise IT Services. We have a multinational support team and we use a structured methodology to support our clients around China. SSBG已经为跨国公司提供了超过15年的企业IT外包服务。我们拥有一支多元化的跨国支持团队，使用系统化的方法来服务于我们在中国的客户。

Services服务

We provide proactive support and reactive support to international clients operating in China.
我们提供积极主动及反应迅速的技术支持，服务于我们在中国的外资客户。
Our clients work with us because we are the Single Point of Contact for IT Services for Businesses in China at the International Standard they expect.
我们的优势是：为企业提供一站式IT 技术解决方案，符合国际标准，因此我们的客户选择与我们合作。

Our main services are 我们主要的服务是：
1.    IT Support (remote / onsite / phone) IT 技术支持（远程/现场/电话）
2.    Managed hosting 数据托管
3.    IT Consulting IT 咨询
4.    Sourcing and setup of hardware and software采购以及设置硬件和软件


How we work 我们如何开展工作

We follow international service standard like ITIL and Project Management. 我们遵循ITIL、项目管理等国际服务标准。
This is how we work daily 我们的日常工作安排：
1.    We use Remote support tools
我们使用远程支持工具
2.    We have a CS (Customer support) team to act as a buffer between technicians and clients
我们拥有一支客户支持团队，作为技术工程师和客户之间沟通的桥梁
3.    We work in a team and with clear escalation procedure (managed escalation process)
我们使用明确的升级程序(托管升级过程)
4.    We work with clear instructions for our technicians
我们对技术工程师有明确的指示
5.    We use an online ticketing & tracking system
我们使用在线下单和跟单系统
6.    We provide a clear & concise documentation
我们提供清晰简洁的文档
7.    We have professional service model
我们提供专业的服务
    

When you work with SSBG you are not left alone with the client. You can always count on a clear escalation procedure and the Customer Support team handles all the client requests / demands.
当你加入SSBG后，你不会独自面对客户的需求。我们提供明确的升级程序，我们的客户支持团队会协助你处理所有客户的请求及需求。

Benefits 福利

You can learn how to: 你可以学习到：
1.    Use ITIL (escalation / assignment / etc.) 使用ITIL(升级/分配/等等)
2.    Follow PM procedures遵循点程序
3.    Learn how to document and report clearly学习如何清晰地记录和报告
4.    Learn how to be part of a multinational team学习如何成为跨国团队的一员