Support Analyst
上海行一信息咨询有限公司
- 公司规模：50-150人
- 公司性质：合资
- 公司行业：互联网/电子商务
职位信息
- 发布日期：2017-07-24
- 工作地点：上海-徐汇区
- 招聘人数：1人
- 工作经验：3-4年经验
- 学历要求：本科
- 语言要求：英语 精通
- 职位月薪：1200元/天
- 职位类别：技术支持/维护工程师
职位描述
职位描述：
REQUIREMENTS
1. 2+ years of experience in the Software support industry.
2. Fluency in Mandarin speaking, writing, reading comprehension and intermediate English is desired
3. Strong communication skills, spoken and written.
4. Strong documentation skills, including ability to customize message based on the audience.
5. Active Listening and learning skills.
6. Computer programming practices and test planning and execution.
7. Complex problem solving ability.
8. Critical thinking and troubleshooting skills.
9. Advanced knowledge on PC-based operating systems (Windows).
10. Scripting programming environments (JavaScript).
11. Systems testing, validation, and verification techniques.
12. Understanding of mathematic principles.
DESIRED EDUCATION AND SKILLS
1. Computer Programming languages: C, C++, Java, Jscript, C#
2. Desired knowledge in SQL Server and .Net development
3. Documentation and Issue tracking systems: Jira, Confluence, others.
4. Testing and evaluation tools and techniques: xUnit, TestComplete, WinRunner, LoadRunner, others.
5. POS Point of Sales industry desired
6. UML, Data Modeling, Process Mapping, Workflow Analysis and Design tools and notations.
7. Completing/Completed Bachelor’s degree is desirable in one of the following subjects: Computer Sciences, Engineering, Physics or other with logical and analytical background OR equivalent experience
9. Notions of IT concepts and some practice in IT.
10. Office productivity packages, including drafting/diagramming (Word, PowerPoint, Excel, Visio).
11. Critical thinking and troubleshooting skills.
12. Active listening and learning skills.
13. Must be able to handle diverse work problems on a daily basis.
14. Requires ability to set priorities and work schedule, yet adjust to changes necessitated by last minute assignments and deadline requests that may prove stressful.
15. Team work
16. Must relate and interact with people at all levels of the company and in a culturally diverse environment.
17. Availability to occasionally make international travels.
Project Period: Jul/2017-Jan/2018
举报
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REQUIREMENTS
1. 2+ years of experience in the Software support industry.
2. Fluency in Mandarin speaking, writing, reading comprehension and intermediate English is desired
3. Strong communication skills, spoken and written.
4. Strong documentation skills, including ability to customize message based on the audience.
5. Active Listening and learning skills.
6. Computer programming practices and test planning and execution.
7. Complex problem solving ability.
8. Critical thinking and troubleshooting skills.
9. Advanced knowledge on PC-based operating systems (Windows).
10. Scripting programming environments (JavaScript).
11. Systems testing, validation, and verification techniques.
12. Understanding of mathematic principles.
DESIRED EDUCATION AND SKILLS
1. Computer Programming languages: C, C++, Java, Jscript, C#
2. Desired knowledge in SQL Server and .Net development
3. Documentation and Issue tracking systems: Jira, Confluence, others.
4. Testing and evaluation tools and techniques: xUnit, TestComplete, WinRunner, LoadRunner, others.
5. POS Point of Sales industry desired
6. UML, Data Modeling, Process Mapping, Workflow Analysis and Design tools and notations.
7. Completing/Completed Bachelor’s degree is desirable in one of the following subjects: Computer Sciences, Engineering, Physics or other with logical and analytical background OR equivalent experience
9. Notions of IT concepts and some practice in IT.
10. Office productivity packages, including drafting/diagramming (Word, PowerPoint, Excel, Visio).
11. Critical thinking and troubleshooting skills.
12. Active listening and learning skills.
13. Must be able to handle diverse work problems on a daily basis.
14. Requires ability to set priorities and work schedule, yet adjust to changes necessitated by last minute assignments and deadline requests that may prove stressful.
15. Team work
16. Must relate and interact with people at all levels of the company and in a culturally diverse environment.
17. Availability to occasionally make international travels.
Project Period: Jul/2017-Jan/2018
职能类别： 技术支持/维护工程师
公司介绍
作为中国最有潜力的高端咨询公司之一，我们将为客户提供如下核心业务：
（企业信息咨询，技术咨询及服务）行一信息以企业战略发展的信息化为导向，引入先进的科学技术，针对不同行业，为企业ERP管理，流程再造提供解决方案及项目实施服务。
（管理咨询，商务咨询）为提升企业核心竞争力，业务趋于多元化与国际化发展，针对客户现状进行分析与比对，提出战略解决方案及市场营销策略咨询，辅以先进有效的市场营销产品，为客户提供方案策划，实施，市场数据分析，项目成果分析等一条龙服务
（企业信息咨询，技术咨询及服务）行一信息以企业战略发展的信息化为导向，引入先进的科学技术，针对不同行业，为企业ERP管理，流程再造提供解决方案及项目实施服务。
（管理咨询，商务咨询）为提升企业核心竞争力，业务趋于多元化与国际化发展，针对客户现状进行分析与比对，提出战略解决方案及市场营销策略咨询，辅以先进有效的市场营销产品，为客户提供方案策划，实施，市场数据分析，项目成果分析等一条龙服务
联系方式
- 公司地址：地址：span上海