Technical Support Engineer 技术支持工程师
得捷电子(上海)有限公司Digikey Electronics (Shanghai) Company Ltd.
- 公司规模:少于50人
- 公司性质:外资(欧美)
- 公司行业:电子技术/半导体/集成电路
职位信息
- 发布日期:2017-11-17
- 工作地点:上海
- 招聘人数:若干人
- 工作经验:3-4年经验
- 学历要求:本科
- 语言要求:英语 熟练
- 职位月薪:0.6-2万/月
- 职位类别:售前/售后技术支持工程师 电子工程师/技术员
职位描述
职位描述:
Position Overview:
Provide assistance to customers for parts selection and cross-referencing obsolete components. Offer guidance and support to customers for their design efforts.
Responsibilities:
- Provide support to engineering customer base, purchasers, and internal personnel via phone and email, with regard to such topics as:
o Electronic component identification and verification
o Component specification and interpretation
o Cross Reference
o Various other technical inquiries
- Provide detail customer and technical support report
- Analyze and evaluate trends for new and existing product lines
- Participate in continuous training from technical experts of visiting suppliers and internal product management team members.
- Opportunities exist for specialization of skills and expertise in the following areas:
o Export classification
o Class code designation
o Quality assurance
o Quote processing through the quote workflow system
o Date/lot code interpretation
o Technology-specific areas
- Proactive reach and identify potential design opportunities by utilizing the internal opportunity filtering system
Requirements/Skills:
- Bachelor degree in Electronic Engineering, Computer Engineering or its related field.
- With at least 3 solid, proven years of providing technical application support or reference design experience. 8-32bits microcontrollers, preferably.
- Proficient in assembly language, Schematic designer, Keil..etc will definitely be an advantage
- Knowledge to utilize test equipment to analyze electronic components preferred
- PC experience including Microsoft Excel, Word, Outlook, and various Internet search tools
- Excellent verbal and written communication skills both in English and Chinese
- Ability to work unsupervised
- Self-motivated with a positive attitude
- Knowledge of a broad range of electronic components and technologies
举报
分享
Position Overview:
Provide assistance to customers for parts selection and cross-referencing obsolete components. Offer guidance and support to customers for their design efforts.
Responsibilities:
- Provide support to engineering customer base, purchasers, and internal personnel via phone and email, with regard to such topics as:
o Electronic component identification and verification
o Component specification and interpretation
o Cross Reference
o Various other technical inquiries
- Provide detail customer and technical support report
- Analyze and evaluate trends for new and existing product lines
- Participate in continuous training from technical experts of visiting suppliers and internal product management team members.
- Opportunities exist for specialization of skills and expertise in the following areas:
o Export classification
o Class code designation
o Quality assurance
o Quote processing through the quote workflow system
o Date/lot code interpretation
o Technology-specific areas
- Proactive reach and identify potential design opportunities by utilizing the internal opportunity filtering system
Requirements/Skills:
- Bachelor degree in Electronic Engineering, Computer Engineering or its related field.
- With at least 3 solid, proven years of providing technical application support or reference design experience. 8-32bits microcontrollers, preferably.
- Proficient in assembly language, Schematic designer, Keil..etc will definitely be an advantage
- Knowledge to utilize test equipment to analyze electronic components preferred
- PC experience including Microsoft Excel, Word, Outlook, and various Internet search tools
- Excellent verbal and written communication skills both in English and Chinese
- Ability to work unsupervised
- Self-motivated with a positive attitude
- Knowledge of a broad range of electronic components and technologies
职能类别: 售前/售后技术支持工程师 电子工程师/技术员
公司介绍
Digi-Key is one of the fastest growing distributors of electronic components in the world. Since its founding in 1972, Digi-Key has been committed to offering the broadest selection of in-stock electronic components, as well as providing the best service possible to its customers, aiding engineers through the entire design process, from Prototype to Production. This has led the company to be highly ranked year after year in industry surveys in North America as well as Europe and Asia, in categories covering such facets of business as availability of products, speed of service, responsiveness to problems, and more.
联系方式
- 公司地址:地址:span长宁路1133号长宁来福士广场T1