Customer service coordinator
格瑞纳航空设备（上海）有限公司
- 公司规模：少于50人
- 公司性质：外资(欧美)
- 公司行业：航天/航空
职位信息
- 发布日期：2017-07-18
- 工作地点：上海-闵行区
- 招聘人数：1人
- 工作经验：1年经验
- 学历要求：大专
- 语言要求：英语 熟练
- 职位月薪：6-8千/月
- 职位类别：销售行政专员/助理 客服主管
职位描述
职位描述：
Job Description
1. Work closely together with sales managers to support sales and marketing actions
2. Process orders, forms, applications and requests.
3. Respond promptly to customer inquiries, handle and resolve customer complaints, and follow up on customer interactions.
4. Prepare delivery doc and follow payment status.
5. Communicate and coordinate with internal departments, such as Engineering/Production/Quality.
6. Manage customers' accounts, and related administration job
7. Complete other tasks assigned by the company.
Requirement
1. Attention to detail and accuracy, customer service orientation.
2. Excellent communication skills.
3. Minimum 1 year of experience in Customer service/Internal sales.
4. Good organization and project management skills
5. Fluent in Business English is a must, both orally and in written.
6. Comfortable working with MS Word, Excel and PowerPoint. Knowledge and work experience with MRP/ERP, SAP is preferred.
7. The ability to work in a team environment is essential to success.
8. Adaptability, initiative, and stress tolerance
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Job Description
1. Work closely together with sales managers to support sales and marketing actions
2. Process orders, forms, applications and requests.
3. Respond promptly to customer inquiries, handle and resolve customer complaints, and follow up on customer interactions.
4. Prepare delivery doc and follow payment status.
5. Communicate and coordinate with internal departments, such as Engineering/Production/Quality.
6. Manage customers' accounts, and related administration job
7. Complete other tasks assigned by the company.
Requirement
1. Attention to detail and accuracy, customer service orientation.
2. Excellent communication skills.
3. Minimum 1 year of experience in Customer service/Internal sales.
4. Good organization and project management skills
5. Fluent in Business English is a must, both orally and in written.
6. Comfortable working with MS Word, Excel and PowerPoint. Knowledge and work experience with MRP/ERP, SAP is preferred.
7. The ability to work in a team environment is essential to success.
8. Adaptability, initiative, and stress tolerance
职能类别： 销售行政专员/助理 客服主管
关键字： 客服 销售行政 英语口语 沟通能力
公司介绍
GREINER Aerospace is a global acting company with more than 30 years of experience in the development, production and sales of commercial aircraft upholstery systems. With its highly motivated and qualified employees the company belongs to the specialists in this branch worldwide.
Greiner Aerospace is an international acting company with its headquarters in Austria and 4 further locations in the Czech Republic, North Ireland, USA and China. Due to our high quality products for the aircraft interiors we have gained an excellent status amongst customers and suppliers alike.
Greiner Aerospace is part of the Greiner Group, a 100% family owned Austrian business with its headquarters in the heart of Upper Austria. Greiner employs more than 7220 employees on 116 locations all over the world.
Company homepage: http://www.greiner-aerospace.com/
Greiner Aerospace is an international acting company with its headquarters in Austria and 4 further locations in the Czech Republic, North Ireland, USA and China. Due to our high quality products for the aircraft interiors we have gained an excellent status amongst customers and suppliers alike.
Greiner Aerospace is part of the Greiner Group, a 100% family owned Austrian business with its headquarters in the heart of Upper Austria. Greiner employs more than 7220 employees on 116 locations all over the world.
Company homepage: http://www.greiner-aerospace.com/
联系方式
- 公司地址：地址：联曹路龙吴路欣梅工业园区。