售后服务助理工程师
上海偲丹机械设备贸易有限公司
- 公司规模:少于50人
- 公司性质:外资(欧美)
- 公司行业:机械/设备/重工
职位信息
- 发布日期:2017-08-14
- 工作地点:上海-嘉定区
- 招聘人数:1人
- 工作经验:5-7年经验
- 学历要求:本科
- 语言要求:英语 良好
- 职位月薪:6-8千/月
- 职位类别:售前/售后技术支持工程师
职位描述
职位描述:
1、Employment Requirements
任职资格
(1)5+ year experience work experience within or related to sheet metal industry
5年以上钣金及相关行业工作经验
(2)Outstanding organizational skills
优秀的组织能力
(3)Bachelor or above degree in mechanical engineering or similar
机械及相关专业本科及以上学历
(4)Outgoing, good personality, proactive, adaptive and flexible and a strong sense of responsibility
性格外向,个性良好,具有良好的主动性、适应性和灵活性,责任心强
(5)Loyal to the company on all levels
忠于公司各部门
(6)Team player
团队合作精神
(7)Fluent in English & Mandarin in both writing & oral
流利的英语及普通话的读写能力及口头表达能力
(8)Familiar with computer and office software, and customer management software;
熟练使用电脑及Office软件,及客户管理软件
(9)C driver license
有驾照
(10)Own car
自备车
(11)With some experience of machine manufacturing industry and related technical components and functions.
有一定的机床制造业经验、相关销售经验为佳
2、Job Description
职位描述
The main responsibilities and duties of the Employee shall include but are not limited to:
员工主要工作职责包含但不限于:
(1)Be proactive, constructive and flexible in a positive manner.
主动的、有建设性的和灵活的积极态度;
(2)Observe the vision, mission and values of the CIDAN GROUP.
观察CIDAN集团的愿景、使命和价值;
(3)Packaging of CIDAN equipment before delivery to customers
CIDAN设备发送至客户之前进行打包;
(4)Onsite installation of CIDAN equipment at customers
在客户所指定现场进行CIDAN设备的安装;
(5)Internal training towards colleagues
给予公司员工内部培训;
(6)External training towards customers
给予客户的对外培训;
(7)Master the latest technology knowledge of company products through self-studying and training, and give the best support to CMTS sales force and CMTS customers on technical issues.
通过自学及培训掌握本公司产品的***知识,在技术方面给予CMTS的销售团队及CMTS的客户最大的支持;
(8)Make after sales coordination and plans in cooperation with CTMS sales force.
与CMTS销售团队合作制定售后协调及计划;
(9)Support CMTS sales force on evaluation of customer drawings
支持CMTS销售团队评估客户的图纸;
(10)Proactively seek optimal plans and technical solutions for the benefit of CMTS and its customers.
为了CMTS及其客户的利益,主动寻求***计划和技术解决方案;
(11)Use IT tools, e.g. Excel & CRM system, to record, analyze any work related to this position.
运用IT工具,例如Excel及CRM系统,来记录、分析和预测其相关工作;
(12)Provide timely weekly, monthly and annual reports to CMTS General Manager.
及时完成周报、月报和年度报告并汇报给总经理;
(13)Maintain overall awareness of technical market trends, customers technical expectations and competitors latest technologies
保持对技术市场趋势的整体意识,客户的技术期望及竞争对手的***;
(14)Maintain overall awareness of technical development within sheet metal processing industry, with focus on machines within CIDAN Machinery portfolio.
保持对钣金加工行业技术发展的整体意识,关注CIDAN机械的投资组合;
(15)Through hands on approach constantly develop and improve own ability to perform demo bending of metal sheets.
通过动手实践,不断发展和提高自己的现场演示折弯能力;
(16)Maintain and develop corporate image, reputation and brand identification by participating in suitable marketing activities, promotions, displays and events.
通过参加适当的市场营销活动、促销和展示等活动,维护和发展企业形象、声誉和品牌形象;
(17)Safeguard the overall service satisfaction of CMTS customers, being accountable for after service in cooperation with CMTS sales force, identifying or resolving urgent issues and complaints from customers promptly.
维护CIDAN客户的整体服务满意度,与CMTS销售团队合作对售后服务工作负责,对于紧急问题和客户投诉及时找出问题并给予解决;
(18)Other duties instructed from time
其他安排的工作、
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1、Employment Requirements
任职资格
(1)5+ year experience work experience within or related to sheet metal industry
5年以上钣金及相关行业工作经验
(2)Outstanding organizational skills
优秀的组织能力
(3)Bachelor or above degree in mechanical engineering or similar
机械及相关专业本科及以上学历
(4)Outgoing, good personality, proactive, adaptive and flexible and a strong sense of responsibility
性格外向,个性良好,具有良好的主动性、适应性和灵活性,责任心强
(5)Loyal to the company on all levels
忠于公司各部门
(6)Team player
团队合作精神
(7)Fluent in English & Mandarin in both writing & oral
流利的英语及普通话的读写能力及口头表达能力
(8)Familiar with computer and office software, and customer management software;
熟练使用电脑及Office软件,及客户管理软件
(9)C driver license
有驾照
(10)Own car
自备车
(11)With some experience of machine manufacturing industry and related technical components and functions.
有一定的机床制造业经验、相关销售经验为佳
2、Job Description
职位描述
The main responsibilities and duties of the Employee shall include but are not limited to:
员工主要工作职责包含但不限于:
(1)Be proactive, constructive and flexible in a positive manner.
主动的、有建设性的和灵活的积极态度;
(2)Observe the vision, mission and values of the CIDAN GROUP.
观察CIDAN集团的愿景、使命和价值;
(3)Packaging of CIDAN equipment before delivery to customers
CIDAN设备发送至客户之前进行打包;
(4)Onsite installation of CIDAN equipment at customers
在客户所指定现场进行CIDAN设备的安装;
(5)Internal training towards colleagues
给予公司员工内部培训;
(6)External training towards customers
给予客户的对外培训;
(7)Master the latest technology knowledge of company products through self-studying and training, and give the best support to CMTS sales force and CMTS customers on technical issues.
通过自学及培训掌握本公司产品的***知识,在技术方面给予CMTS的销售团队及CMTS的客户最大的支持;
(8)Make after sales coordination and plans in cooperation with CTMS sales force.
与CMTS销售团队合作制定售后协调及计划;
(9)Support CMTS sales force on evaluation of customer drawings
支持CMTS销售团队评估客户的图纸;
(10)Proactively seek optimal plans and technical solutions for the benefit of CMTS and its customers.
为了CMTS及其客户的利益,主动寻求***计划和技术解决方案;
(11)Use IT tools, e.g. Excel & CRM system, to record, analyze any work related to this position.
运用IT工具,例如Excel及CRM系统,来记录、分析和预测其相关工作;
(12)Provide timely weekly, monthly and annual reports to CMTS General Manager.
及时完成周报、月报和年度报告并汇报给总经理;
(13)Maintain overall awareness of technical market trends, customers technical expectations and competitors latest technologies
保持对技术市场趋势的整体意识,客户的技术期望及竞争对手的***;
(14)Maintain overall awareness of technical development within sheet metal processing industry, with focus on machines within CIDAN Machinery portfolio.
保持对钣金加工行业技术发展的整体意识,关注CIDAN机械的投资组合;
(15)Through hands on approach constantly develop and improve own ability to perform demo bending of metal sheets.
通过动手实践,不断发展和提高自己的现场演示折弯能力;
(16)Maintain and develop corporate image, reputation and brand identification by participating in suitable marketing activities, promotions, displays and events.
通过参加适当的市场营销活动、促销和展示等活动,维护和发展企业形象、声誉和品牌形象;
(17)Safeguard the overall service satisfaction of CMTS customers, being accountable for after service in cooperation with CMTS sales force, identifying or resolving urgent issues and complaints from customers promptly.
维护CIDAN客户的整体服务满意度,与CMTS销售团队合作对售后服务工作负责,对于紧急问题和客户投诉及时找出问题并给予解决;
(18)Other duties instructed from time
其他安排的工作、
职能类别: 售前/售后技术支持工程师
关键字: 技术工程师 售后服务
公司介绍
上海偲丹机械设备有限公司是瑞典CIDAN MACHINERY 在华投资的全资子公司,成立于2012年,负责CIDAN MACHINERY AB生产的CIDAN品牌数控折边机等全新概念的钣金设备在中国的市场销售及售后服务,CIDAN MACHINERY AB 是一家具有60年钣金设备生产历史的瑞典公司,是世界钣金机床行业的领先者,在全球40多个国家销售,每年可生产1000余台机床 。现公司为进一步开拓中国市场,诚聘以下职位优秀人才:
联系方式
- 公司地址:地址:span上海嘉定安亭镇园大路1155号302室