上海 [切换城市] 上海招聘上海客服及技术支持招聘上海售前/售后技术支持工程师招聘

Service Engineer

诺信(中国)有限公司

  • 公司规模:500-1000人
  • 公司性质:外资(欧美)
  • 公司行业:机械/设备/重工

职位信息

  • 发布日期:2017-06-12
  • 工作地点:上海-浦东新区
  • 招聘人数:1人
  • 工作经验:3-4年经验
  • 学历要求:本科
  • 语言要求:英语 良好
  • 职位月薪:0.8-1万/月
  • 职位类别:售前/售后技术支持工程师  

职位描述

职位描述:
Position: Service Engineer East China-Nonwoven
Report to: Eastern China Service & Technical Manager-Nonwoven
Location: Shanghai

Job Summary:
Install, configure, modify, and repair products, equipment and systems that have been purchased by the organisation’s customers and identify and correct problems associated with technology.

Responsibilities
? Provide pre-sales and/or post-sales technical support to customers including commissioning, installing, testing, and maintaining products, equipment, and systems.
? Troubleshoot, investigate, and resolve technical problems.
? Execute and manage sales activities on parts including Powder Gun Dolly System to achieve Collect potential new project and report to Sales team to enhance sales opportunity.
? Establish and maintain ongoing positive relationships with customers to develop secure and develop their future business.
? Research, evaluate, and recommend new products or equipments upgrades that will meet customer needs.
? Monitor and resolve recurring problems to ensure ongoing customer satisfaction.
? Train customers on the features of the equipment they have purchased.
? Attend technical & operational review meetings with customer.
? Record & develop trend analysis on returned materials.
? Create clear and well-structured reports.
? Inform immediately responsible/ involved department and supervisors about problems.
? Assist Sales department to market and sell equipment products to the customers;
? Participate and take on additional assignments and projects as required.

Education and Experience
? University degree or above technical or electronic engineering or related field.
? At least 3 years related experience in capital equipment service relevant industry, Customer field hands on experience are also required; working experience in MNC is preferred.

Skills and Abilities
? Integrity, honest; hard working, proactive, detail-oriented, team player, strong sense of responsibility and accountability.
? Highly motivated and self-disciplined; self-motivated, customer-oriented.
? Good command in English both verbal and oral, Strong computer operation skill.
? Have strong ability to work independently under pressure.
? Good interpersonal and communication skill.

Travel Required
Estimated 70%

职能类别: 售前/售后技术支持工程师

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公司介绍

Nordson Corporation is the world's leading producer of precision dispensing equipment. Nordson systems apply adhesives; sealants and coatings to a broad range of industrial products during manufacturing operations, helping customers meet quality, productivity and environmental targets.
Nordson has direct operations and sales support offices in a total of 30 countries; working relationships with more than 165 distributor organizations expanding worldwide presence to 57 countries
In 1991, Nordson Corporation established a representative office in Shanghai, People’s Republic of China, and later in August 1995 Nordson established a wholly owned subsidiary in Pudong, Shanghai, under the registered name of Nordson (China) Co., Ltd., with branch offices in Guangzhou and Beijing. Now with rapid and broad development in China, we have set up more than 10 sales and service liaison offices all over China.

诺信有限公司成立于1954年,是世界精密喷涂业的先导,它的设备广泛应用在热熔胶、密封胶和表面喷涂等消费产品的工业加工过程中,帮助我们的客户达到质量、生产效率和环境保护的各项目标。诺信有限公司还生产科技领先的固化系统和表面处理加工过程的系统和一些生命科技应用设备。
诺信的产品在世界上广泛应用于工具、汽车、书籍装订、建筑、容器、冶炼、电子、食品和饮料、家具、医疗、金属表面喷涂、无纺布、包装、半导体,生命科学和其他更多的工业领域中。
诺信在全球30多个国家设有直属业务分支机构,跟全球拓展到57个国家的超过165个经销商有业务联系。
1991年,诺信有限公司就在中国上海设立了代表处,随着业务的迅速发展,1995年,诺信有限公司在上海金桥进出口加工区建立了它的全资子公司--诺信(中国)有限公司, 并且在北京和广州分别设立了分支机构。1996年,作为公司战略发展的一部分,公司又成立了从事生产加工的诺信中国制造部。

联系方式

  • 公司地址:中国上海市浦东新区张江高科技园区郭守敬路137号 (邮编:201203)