上海招聘

职位描述：
岗位职责：
1、接受客户物流咨询及投诉，按照相应流程及时给予客户反馈；
2、为客户提供完整准确的货物信息以及处理方案，解决客户问题，提供高质量服务；
3、准时、准确核对每月结算费用，定时催收账款，有效缩短应收账期；
4、能及时发现客户的问题、需求及客户行业的动态信息，并且整理及汇报，为潜在的业务提供有效的开发依据。

任职要求：
1、大专以上学历；
2、熟练操作office软件；
3、有国际货代/物流行业客服1年以上工作经验，熟悉物流的各个操作环节；
4、高度的责任心和客户服务意识，亲和力强，有耐心；
5、良好的协调及沟通能力，较强的团队合作意识。 举报 分享

AOC is an American based logistics service provider which specialized in the transportation of time-critical freight for the air or ocean industry. AOC, together with more than 100 (air and ocean) carriers, ensure that we have the resources to satisfy most customers’ needs, anywhere in the world. Furthermore, we have a service network that spans the United States and China, with a corporate commitment to deliver second to none service. Abandoning the ‘one size fits all’ approach, AOC offers logistics solutions customized to the needs of different sizes and types of companies. They are designed to meet the current and future needs of the customers.