上海招聘

职位描述：
Main responsibilities
? Implement and coordinate specifically nominated Safety agreements and/or Life raft rental agreements. Assist and follow up Life raft exchanges.
? To coordinate all service related jobs, receive and register enquiries/orders in the system and ensuring all the information is correct.
? Follow up with customer on quotations.
? To identify order building opportunities through telephone sales expertise
? To issue delivery instructions to the appropriate supply point and follow up delivery of the goods
? To keep customer informed of changes in the order, surcharges and any other relevant information for the sake of good order
? To resolve any order related problems including suggestions for redirection of orders if appropriate
? To use customer specific due date information related to safety in order to pro-actively promote our products and services to any customer and to meet our contractual obligations for signed customers.
? Provide technical support and advice to customers.
? Support and assist Sales in conceptualising and pricing of fleet agreements.
? To register and maintain fleet agreement information into the IT systems available.
? To report and take corrective action contribute to sales budgets are achieved and contractual obligations are fulfilled.
? To provide regular feedback on technical, service quality and commercial issues raised by customers to the Customer Services Manager, the respective Account Manager and the Business Stream.
? To coordinate with spares centres for parts purchase whenever possible.
? To gather information required to help investigation and resolution in invoice dispute.
? To follow up complaints/non compliances through improvement/complaint system in place
? To check that the order value maintains within the existing authorised credit limits and policies
? Duly follows Safety Service Operational Manual and local operation procedures.
? Responsible for up keeping good QHSSE (Quality, Health, Safety, Security & Environmental) practices as laid down by the company during your employment at all time.
? Any other duties assigned by the manager.

Main Qualifications
? Formal education in engineering/technical studies or relevant work experience
? Experience from the marine industry and technical experience is essential
? Able to meet deadlines through good time management and allocation of priorities
? Strong interpersonal understanding with an awareness of different cultures within the customer base, team and organisation
? Fluent English - both in writing and speaking
? Computer literate
? Good communication skills with the ability to communicate on all levels
? Ability to systematically work independently and in a team 举报 分享

Wilhelmsen Technical Solutions向全球提供高效，优化的工程解决方案、设备和服务。
产品涵盖海事和海工领域的灭火防火设备、配电及控电、暖通空调系统以及绝缘保温系统，用于新造船和改装船。

我们为船厂和船东提供船舶、钻井设备和平台方面的解决方案，贯穿产品的整个生命周期。

位于亚洲、美洲和欧洲的技术销售团队、本地工程团队及训练有素的调试和服务工程师在产品和服务上经验丰富，能协助满足您的不同需求。

安全防护
暖通空调
电气及自动化
绝缘保温

安全防护解决方案
我们提供适应客户需求的防火和灭火解决方案，以保护您的资产及人员。我们创新性的设计和高效的系统在保障安全的同时，能将您的投资和产品整个生命周期的成本降至最低。

暖通空调解决方案
我们为海事和海工市场设计并提供针对性的空调优化解决方案，注重舒适、安全和效率。我们的解决方案贯穿船舶、钻井设备和平台的完整生命周期，并有全球售后服务支持网络作为后盾。

电气及自动化解决方案
我们提供注重合规性、经济性和可靠性的电气及自动化解决方案，贯穿您资产的整个生命周期。我们能负责供应从设计预装到维护和修理的完整价值链服务。

绝缘保温解决方案
我们为海事和陆地市场提供完整的绝缘解决方案和服务。我们在冷冻货物和管道绝缘系统方面处于全球领先地位。我们的系统能降低成本，并在整个产品使用周期内做到极少维护。


关于我们和我们的品牌
我们拥有的优秀知名产品品牌，包括Unitor、Maritime Protection、Ti Group和Callenberg，始终在各方面成为高品质的代名词。
Wilhelmsen Technical Solutions从属于Wilh. Wilhelmsen集团旗下Wilhelmsen Maritime Services公司。Wilh. Wilhelmsen是全球领先的海事集团，拥有150多年的丰富经验。
作为全球最大海事网络的一部分，我们的服务涵盖了115个国家的2200多个港口，保证迅速响应并满足您在零配件、耗材和服务方面的需求。


应聘者请将中英文简历发送至我公司邮箱:shanghai@wilhelmsen.com.