德语客服/German Customer Service Representative(职位编号:Myfab12901)
上海盟尚家居设计咨询有限公司
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:互联网/电子商务 贸易/进出口
职位信息
- 发布日期:2012-09-07
- 工作地点:上海-徐汇区
- 招聘人数:2
- 工作经验:一年以上
- 学历要求:本科
- 语言要求:德语精通
英语良好 - 职位类别:客服专员/助理(非技术) 客服主管(非技术)
职位描述
您将负责:
?创建电子邮件模板与客户沟通
?管理和回复传入的客户请求
?协调与来自其他国家的客户服务团队
您的个人资料:
您将拥有:
?理想的情况下1-2年工作经验的客户服务,零售或B2C环境
?具有良好的德语拼写和语法的母语为德语
?讲英语的能力是非常可取的
?体验与PC应用程序,如MS Word,Excel等
?在电子商务的利息
?灵活的,有组织的和团队精神
客户服务主管汇报,总部将设在上海的办事处。一个积极的人加入我们的团队,这是一个很好的机会。
You will be responsible for:
? Creating email templates for communication with our customers
? Administration of and replying to incoming customer requests
? Coordination with the Customer Service Teams from the other countries
Your profile:
You will have:
? Ideally 1-2 years experience in customer services in a retail or B2C environment
? Native German speaker with good German spelling and grammar
? Ability to speak English is highly desirable
? Experience with PC applications such as MS Word, Excel etc.
? Interest in e-commerce
? Flexible, organised and team oriented
Reporting to the Head of Customer Services, you will be based in the Shanghai office. This is a fantastic opportunity for a motivated individual to join our dynamic team.
公司介绍
After opening in April 2008 in France, myfab.com has experienced a rapid success. With operations in France, Germany and China , myfab.com is continuing its expansion
Currently 120 employees from different countries work hand-in hand in our shanghai branch for the success of myfab.com. And the company is now looking to invite the new talents to join in our shanghai branch.
Company Address: No 1059 Wuzhong Rd, Minhang district, Shanghai, China
联系方式
- 公司网站:http://www.myfab.com