上海招聘

职位描述：
1. Position Summary:
    Account Manager will be responsible for the following:
? Main CMC contact/coordinator/interface to specified customers for price quotes, demonstrations, seminars, sales calls, quality issues and technical information. Serve in this role on regional basis, if required by needs of specific account and in coordination with Global Business Team.
? Responsible for achieving identified revenue targets for CMC products and/or services.
? Responsible for developing a complete account/territory strategy, creating an account/territory plan, and executing account/territory plan.
? Responsible for developing and maintaining strong business relationships with key and influential customer contacts. Maintain frequent contact with all key functional organizations at each customer site that influence the use, application, or commitment to CMC products and services.
? Ensure CMC is properly positioned to maintain existing business, to gain competitive business and to secure next generation (expansion) opportunities.
? Keep customers informed regarding CMC's products, services and relevant activities.
? In the event of quality and delivery issues work directly with the key personnel in manufacturing sites (Singapore, Geino and Aurora) to develop quick response to issues and coordinate feedback and corrective actions to the customer. Serve as the business owner for resolution of customer issues.
? Appropriately and effectively utilize CMC resources to capture business opportunities and to solve customer problems.
? Provide sales forecasts and business information to CMC for each customer on an ongoing basis.
? Identify, evaluate and secure sales opportunities at assigned account, which are consistent with company product line objectives, provide pre- and post-sale technical/commercial support.
? Gather and report information to appropriate CMC Global Business Teams on competitor's products, process results, and progress through established relationships at the customers. Assess competitive risks both from a technical and business perspective, and take necessary action to address.
? Act as the primary advocate for the customer into CMC.
? Strive for and drive to achieve high levels of customer satisfaction ratings for CMC.


2. Job Specifications
Key knowledge, skills, and abilities:
To be successful in this role, candidates should demonstrate competency in the following areas:
? Business - Demonstrated experience in selling to complex, technical customers by supporting and dealing with multiple customers at all technical and business levels. Ability to work in a team environment or independently, effective communication skills, attentive to customer needs while considering business needs, proactive, organized, flexible, self-starter, and attention to detail.
? Computer - Proficiency in the use of Microsoft Word, Excel, and PowerPoint to generate detailed technical sales, marketing reports, and spreadsheets.
? Education - BS required, MBA preferred.
? Experience – At least 3 years of IC industry experience with emphasis in product introduction, sales, marketing, and customer interface. Demonstrated technical knowledge regarding the IC and Data Storage industries, some Knowledge on Alu substrate polishing is preferred. 举报 分享

Cabot Microelectronics is the leading global supplier of sophisticated polishing compounds and provider of polishing pads used in the manufacture of advanced semiconductors (chips) and rigid disks--critical components that drive today’s electronic systems from desktop and laptop computers, cellular phones and electronic games, to personal data assistants, telecommunication switchboards and the servers that power our expanding Internet world.

For more detail information, please visit our corporate website http://www.cabotcmp.com