上海 [切换城市] 上海招聘上海销售管理招聘上海客户经理/主管招聘

客户服务经理Account Service Manager

上海唐艾文化传播有限公司

  • 公司规模:50-150人
  • 公司性质:合资
  • 公司行业:影视/媒体/艺术/文化传播

职位信息

  • 发布日期:2017-04-13
  • 工作地点:上海-静安区
  • 招聘人数:若干人
  • 学历要求:本科
  • 语言要求:英语 熟练
  • 职位月薪:1-1.5万/月
  • 职位类别:客户经理/主管  

职位描述

职位描述:
岗位职责Job Description:
-带头处理和联系跟客户有关的所有事项
Operate as the lead point of contact for any and all matters specific to your customers
-建立和维护强大的,持久的客户关系
Build and maintain strong, long-lasting customer relationships
-与关键客户、客户利益相关者和执行人建立信任的关系
Develop a trusted advisor relationship with key accounts, customer stakeholders a and executive sponsors
-确保根据客户需求及时、成功地提供解决方案,并向内部和外部利益相关者清楚传达月度/季度的进展
Ensure the timely and successful delivery of our solutions according to customer needs and communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
-预测和跟踪主要客户指标
Forecast and track key account metrics
-在领域内认清和发展机会,与销售团队合作确保增长
Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
-协助跟进高强度的要求或问题升级的需要
Assist with high severity requests or issue escalations as needed
-保持有竞争力的知识和关注点
Maintain competitive knowledge & focus
-对增加客户满意度和增加保留和客户增长结果的管理
Account management with outcome of increased customer satisfaction and increase in retention & account growth
-管理月度/季度/年度预测的准确性
Manage forecast accuracy on a monthly/quarterly/annual basis

职能类别: 客户经理/主管

关键字: 客户经理

举报 分享

公司介绍

A2LiVE现场娱乐公司隶属于AtoAto综合传媒集团,致力于打造大型户外电子音乐节、国际演唱会和国内夜店巡演等现场演出活动,旗下拥有包括A2LiVE.cn、A2STORM.cn、电音台、A2Artist在内的网络平台, 主办百威风暴电音节,Corona Sunsets科罗娜日落升起音乐节,IMS国际音乐峰会,Now Or Never跨年派对。
在A2LiVE的众多成就中,风暴电音节仅仅两年就实现并超过了亚洲其他各大音乐节至少十年才能达到的高度,一跃成为中国最受欢迎的音乐节之一。A2LiVE如今已成为中国首屈一指的音乐推手。

A2LiVE, the live-entertainment division of Shanghai based AtoAto Integrated Media, concentrates on large scale, outdoor EDM Festivals,international touring concerts and national club tours with an emphasis on live performances and special events. A2LiVE offers numerous online platforms
including, A2LiVE.cn, A2STORM.cn, Dian Yin Tai, A2Artists. A2LiVE organizes STORM music festival , Corona Sunsets music festival, IMS and Now Or Never annual party.
Among its accomplishments, A2LiVE's STORM music festival has grown to match and surpass in just 2 years what has taken other leading music festivals in Asia over a decade to achieve. A2LiVE has
established itself as the premiere music promoter in China.

联系方式

  • 公司地址:上班地址:延平路135号a2live三楼