上海招聘

职位描述：
Position Introduction
The Account Manager will be reporting to the Group Account Director. He/she will be assigned a portfolio of clients to manage. As the first point of contact of our clients, he/she will create a relation based on trust and transparency.

Job Duties
1. Take care of our clients’ needs and happiness on a regular basis (basis defined for each client)
2. Be the main point of contact for our clients regardless of the expertise(s) involved among creative (design), technic (development) and marketing (SEO, SEM, RTB, Web Analytics)
3. Ensure excellent communication and collaboration between all internal and external team members
4. Ensure that our team deliver in time and quality
5. Organize monthly meetings and lead them
6. Always commit to answer any question of our clients in a short time
7. Deliver pro-active consulting to our customers to generate needs
8. Ensure that the needs of our clients are well understood by our production and marketing team and deliver proper consulting internally
9. Be supportive with the production team and help find solutions if issues arise
10. Assist the business development team develop proposals and pitches and present these to clients
11. Responsible to lead the answer of new opportunities coming from existing portfolio accounts from preparation to presentation
12. Be a team player and an example for the team
13. Never stop learning and share your knowledge with the team
14. Support the communication team and produce some quality content about Chinese digital landscape market that will be pushed on our different channels
15. Always consider happiness of our team and clients first

Job Qualifications
1. Over 2 years working experiences in a digital agency
2. Digital culture is a must
3. Ability to understand and measure campaign performance that will generate measurable results for the client
4. Highly adaptable and able to work across a number of clients and projects, managing them all confidently and with a high level of competence
5. Excellent verbal communications skills and solid negotiation skills with ability to maintain productive relationships with clients, co-workers and vendor partners
6. Language ability: fluent in both speaking and written Chinese and English
7. Good organizational skills and client management skills
8. Knowledge of web design, web development, SEO, SEM, RTB, Web Analytics is a must
9. Knowledge of CMS (Drupal), Framework (Symfony) or e-commerce platforms (Magento, Hybris, Demandware) is a plus
10. Web analytics tool (Google Analytics, Adobe Anlaytics, Baidu Tongji) certification is a plus

Job Conditions
1. Position: full time
2. Availability: within 1 month
3. Bonus system: for Chinese New Year a bonus will be calculated based on the performance of the company
4. The company pays pension insurance, maternity insurance, unemployment insurance, medical insurance, work related insurance, as well as housing fund
5. Holidays: 14 paid holidays in addition to the Chinese official holidays.
6. Working hours: Monday to Friday, 9am-6pm

职位介绍
此职位汇报对象为集团客户监汇报。他/她将被分配客户群管理工作。作为与客户对接的第一窗口，他/她将建立一个基于互信和透明的关系。

职位内容
1. 定期关心维护客户的需求和满意度（基本定义为每个客户）
2. 起到客户与专业团队的沟通桥梁的作用，专业团队包括设计，技术开发以及市场( SEO,SEM,RTB 已经网站分析)
3. 确保所有内部及外部团队成员之间良好的沟通和合作
4. 确保我们的团队按时按质量的递交工作成果
5. 组织每月的会议及带领工作
6. 对于客户的任何问题，总是能在第一时间内给予客户答复
7. 向我们的客户提供专业的咨询，并引导客户产生新需求
8. 确保我们的产品及市场团队对于客户的需求得到充分的理解，并提供适当的内部咨询
9. 给予生产团队支持，如果出现问题，帮助产品团队寻求解决方案
10. 协助业务开发团队开展建议和提案，并向客户做简报
11. 从准备到做简报，负责解答来自现有客户新的项目机会上问题
12. 团队协作，并起表率作用
13.不断学习并在团队里分享知识
14.支持沟通团队，并对中国数字市场环境写一些有质量的文章，这些文章将在我们的不同渠道中发布
15.总是为我们团队的幸福值及客户第一考虑

职位要求
1. 在数字咨询公司工作2年以上工作经验
2. 具有数字文化背景
3. 能够理解和衡量一种能为客户产生可测量结果的活动
4. 极强的适应能力，能同时面对多个客户和项目，并能对多个客户进行自信高水准的管理
5. 优秀的口头沟通能力和良好的谈判技巧，有能力与客户、同事和供应商的合作伙伴保持良好的合作关系
6. 语言能力：流利的中英文听说读写能力
7. 良好的组织能力和客户管理能力
8. 了解网页设计、网站开发，SEO，SEM，RTB，网站分析知识
9. 了解CMS（Drupal ）、框架（symfony）或电子商务平台（Magento，hybris，Demandware）者优先
10. 具有网站分析工具证书者尤佳（Google Analytics，Adobe anlaytics，百度统计）

工作条件
1. 职位类型：全职
2. 到职期限：1个月内
3. 奖金：根据公司上一年度的经营情况而定
4. 公司将缴纳社会保险及公积金，个人部分公司将为员工代扣缴纳
5. 年假：14天每年
6. 工作时间：每周一至五， 早上9点至晚上6点 举报 分享

altima° is a pioneer e-commerce and web marketing agency founded in France in 1997 and now counting 350 dedicated team members located in 8 offices over Europe, North America and Asia.

The altima° China digital agency based in Beijing and Shanghai consists of over 40 passionate and highly-skilled digital professionals operating in Chinese web-marketing, e-commerce and technical expertise with international and local Chinese clients from fashion, cosmetics, insurance and tourism industries.

We assist our clients on every step of their digital commerce project in China, from the business strategy to the technical implementation and maintenance with the lonely objective to deliver true e-business performance: drive traffic through top performing acquisition channels (SEO, PPC/ Display, Market Places), boost online sales, generate qualified leads, build client relationships, improve overall brand visibility, optimize performance, and that’s just the beginning.
?    Should you have enthusiasm in digital commerce, please send your resume to jobs@altima-agency.cn.
company website: www.altima-agency.cn
office address:Room 301, Building 6, 555 Haifang Road (Tonglefang), Jing'an District, Shanghai

altima°是先锋电子商务和网络营销机构成立于法国的1997，现在算350敬业的团队成员分布在8个办事处遍布欧洲、美国和亚洲北部。
altima°中国数字营销公司在北京和上海拥有40名充满激情和专业的数字专业人士，他们对于国际及中国品牌（时尚、化妆品、金融及旅游等领域）在中国网站市场、电子商务及技术 方面都具有丰富的运作经验。士在中国网络营销数字操作，电子商务和国际和中国本土客户从时装、化妆品的专业技术、保险和旅游业。
我们帮助我们客户在中国数字电子商务项目的每一步，从商业战略到技术实施和维护，唯一的目的就是提供真正的电子商务绩效：各种最有效的采集渠道（SEO，PPC/ Display, Market Places），推动网上销售、建立客户关系，提高品牌知名度，优化性能，而这仅仅是个开始。
?    如果你对电子商务有足够的兴趣，请将您的简历发送到jobs@altima-agency.cn
公司网址：www.altima-agency.cn
公司地址：上海市静安区海防路555号(同乐坊)6号楼301室