上海招聘

职位描述：
Security operations team is looking for a security analyst in our Blizzard China office. You will become one of our watchers on the wall, tasked with the responsibility of performing information security focused Overwatch on Blizzard Entertainment’s infrastructure from a high vantage point of telemetry, alerting, and response protocols (and of course looking out for white walkers too).

You will report to the Operations Director, Blizzard China and be based in Shanghai as a member of global SOC team, covering various shifts within a 24x7 operation, providing tier 1 information security investigative and response capabilities for security events.

In this role, you will draw deeply on the technical experience you’ve developed and will bring to the table in the areas of: security incident analysis and handling across a diverse ecosystem of operating systems and applications, your battle tested approach to tracing network activity throughout an infrastructure, and your outstanding customer service focused communication capabilities as the SOC is the first point of contact within the security organization.

Responsibilities
- Leverage a wide array of tools, systems and telemetry feeds to monitor Blizzard networks for potential security risks or anomalies.
- Perform tier 1 security response for incidents or alerts, including investigation, assessment, triage, seamless escalation and resolution.
- Monitor security infrastructure system health states and coordinate with responsible teams for troubleshooting and resolution.
- Provide feedback on potential enhancements to SOC tools and systems with the goal of ever increasing efficiency.
- Embrace and apply automation to simplify routine tasks.
- Process and route all requests for security assistance and perform first contact resolution where possible and escalating to partner teams for support when necessary.
- Provide guidance and clarification regarding organizational security policies and protocols, helping evangelize security awareness throughout all internal customer interactions.
- Abide by and enhance runbooks and documentation associated with SOC actions; develop new material as required.

Requirements
- A minimum of 3 years of experience as a security analyst or a system / network technician with significant exposure to security administration
- Administrator-level familiarity with major operating systems in enterprise environments
- Demonstrable experience in the realm of incident investigation, intrusion detection / handling, triage, networking, system log analytics, and SIEM security user facets
- Intermediate experience working with Splunk
- Proficiency in developing clear, concise and easy to follow documentation for security operations related procedures
- Outstanding communication capabilities; both written and oral in Chinese and English
- Associates degree or higher in CS or equivalent field experience
- Customer service focused positive attitude
- Willing to work, dependent upon shifts, holidays / weekends

Pluses
- Solid troubleshooting and problem solving methods and techniques
- A strong passion for Blizzard’s games, and most importantly safeguarding them
- Certifications such as CISSP, GCIA, GCIH, Security+ 举报 分享

Best known for blockbuster hits including World of Warcraft® and the Warcraft®, StarCraft®, and Diablo® series, Blizzard Entertainment, Inc. (****************), a division of Vivendi Games, is a premier developer and publisher of entertainment software renowned for creating some of the industry’s most critically acclaimed games. Blizzard’s track record includes ten #1-selling games and multiple Game of the Year awards. The company’s online-gaming service, **********®, is one of the largest in the world, with millions of active users.

作为威望迪游戏公司的下属公司，暴雪娱乐(****************) 是全球娱乐软件的顶尖开发商和出版商，在业界享有盛誉，最具震撼力的作品包括《魔兽世界®》和《魔兽争霸®》、《星际争霸®》和《暗黑破坏神®》系列，拥有10款畅销游戏和多项年度游戏大奖的殊荣。公司同时提供世界上规模***的在线游戏服务之一**********®，活跃用户数以百万计。