上海招聘

职位描述：
Role Purpose
Provide administrative and professional support to internal and external clients through the timely processing of legal administrative functions.
Major Responsibilities
Responsible for monitoring and managing global email in-boxes that provides direct support of Global sales teams.
Responsible for collation of data from Gartner systems and resources into individual client specific forms and questionnaires while recognizing non-standard terms that require negotiation or modifications.
Liaise with internal associates in relation to client legal forms and requests.Respond to all emails, live calls and voice mails within each business day.
Manage legal/contract requests and work with others as required to meet individual and group objectives and deadlines.
Suggest process improvements to provide greater support and coverage for sales
Complete other tasks as required.

Impact of Role: Expected Results
Ability to prioritize work load based on value of business to Gartner versus complexity of legal terms review.
Ability to handle pressure from sales management in relation to accepting terms in these forms that will allow business to be gained from clients but at a risk to Gartner.
Judging time scales for turnaround of individual requests – setting expectations with sales associates and clients.
As the first point of contact for many Gartner clients and internal associates, it is imperative that this person be extremely professional and customer service oriented, in order to ensure a positive client experience.

Relationships: Internal/External
Internal: Sales, Consultants, CFS, Finance, Global Legal Team
External: Clients, Law Firms

Education
Degree with major field of study in Law and/or business administration
Professional Experience
Minimum two years’ experience of working in (preferably contracts/documents) administration department of an international firm or intellectual property based business gained after college
Technical/ Professional Skills & Competencies
Experience in a fast paced work environment preferably in client service.
Experience & proficiency with Microsoft Office and database systems.
Experience handling multiple priority activities/projects at once.
Good understanding and knowledge of the IT industry.
Strong interpersonal and relationship building skills.
Excellent English verbal and written communication skills.
Process-driven, methodical and pays strong attention to detail.
Be able to work autonomously (i.e., high degree of self reliance/self starter)
Team player with good time management skills. 举报 分享

Gartner是世界领先的信息技术研究与顾问公司。每天我们都帮助客户做出正确的IT决策。从企业和政府部门的CIO及高级IT领导者， 到高科技电信企业、专业服务公司的领导者以及科技投资者，我们是
9, 000多家企业的有价值的合作伙伴。通过Gartner研究报告、Gartner高管项目、Gartner咨询服务与Gartner活动，我们帮助每位客户研究、分析、诠释他们各自工作角色范围内的IT 业务。Gartner于1979年创建，总部位于美国康涅狄格州斯坦福，拥有6,400位员工，包含1,480多位研究分析师和咨询顾问，客户遍布85个国家。

Gartner, Inc. (NYSE: IT) is the world's leading information technology research and advisory company. Gartner delivers the technology-related insight necessary for its clients to make the right decisions, every day. From CIOs and senior IT leaders in corporations and government agencies, to business leaders in high-tech and telecom enterprises and professional services firms, to technology investors, Gartner is a valuable partner in more than 13,000 distinct organizations. Through the resources of Gartner Research, Gartner Executive Programs, Gartner Consulting and Gartner Events, Gartner works with every client to research, analyze and interpret the business of IT within the context of their individual role. Founded in 1979, Gartner is headquartered in Stamford, Connecticut, USA, and has 5,500 associates, including 1,402 research analysts and consultants, and clients in 85 countries. For more information, visit www.gartner.com.