企业服务部-副经理
宝德隆（上海）管理咨询有限公司
- 公司规模：50-150人
- 公司性质：外资（非欧美）
- 公司行业：专业服务(咨询、人力资源、财会)
职位信息
- 发布日期：2017-03-15
- 工作地点：上海-长宁区
- 招聘人数：1人
- 工作经验：5-7年经验
- 学历要求：本科
- 语言要求：英语 熟练
- 职位月薪：1-1.5万/月
- 职位类别：咨询经理
职位描述
职位描述：
MAIN RESPONSIBILITIES
(Duties job holder regularly performs)
1. Manage a team of 1 - 2 staff.
2. Provide excellent client service ensuring clients receive prompt responses to requests and queries.
3. Develop an in-depth knowledge of existing and potential clients, their industry and key contacts.
4. Responsible for overall client servicing of the group and accountable for any jobs lost due to controllable reasons, e.g., poor client service.
5. Maintain good client relationship with a KPI of meeting a minimum of 2 key clients a month, in order to assess customer satisfaction for possible improvements and identify possible expansion of services.
6. Review fee and propose fee increase where appropriate.
7. Meet prospective clients and prepare fee proposals, including follow-through until the job is accepted and rejected.
8. Proactive in business development and marketing and co-ordinating with the Business Development Director to carry out marketing plans for the department.
9. Responsible for the maintenance of statutory books for their portfolio of clients.
10. Supervise daily operations of the group and ensure all communications with clients are supported by e-mails, outlining agreed action steps, responsibilities and deadlines.
11. Participate in the preparation of budgets and forecasts for the group and comparison with previous budget/forecasts.
12. Oversee credit control and prompt collection of debts for respective portfolio of clients. Work closely with Finance to follow-up on outstanding and doubtful debts.
13. Ensure prompt billing and responsible for WIP. Perform finalization of WIP cost and answer for write-offs. Ensure that the team of staff work within budget set for each job.
14. Identify and recommend improvements to current policies and procedures, processes and client servicing arrangements in line with current business and regulatory practices.
15. Provide and organize formal and technical training for Corp Sec staff.
16. Groom, coach and train Supervisors / Seniors / Assistants to enable them to carry out their roles effectively and efficiently.
17. Involve in staff recruitment, mentoring, development and career path planning.
18. Provide staff with regular feedback and evaluation.
19. Provide up-to-date and accurate management reporting and attend Management meetings on ad-hoc and regular basis.
20. Work with IT on new IT initiatives for innovation and to improve productivity. Oversee projects, e.g., development of software, programs, etc.
21. Undertake new initiatives with HR, IT, Business Development, Training or projects involving work improvements over a year.
22. Be a team player and provide leave cover for fellow team members.
23. Set good examples and behave according to your role and title.
SPECIFIC PERSONAL CHARACTERISTICS OR COMPETENCIES
(eg. Ability to work under pressure, ability to influence and persuade others, analytical, problem solving, etc.)
Skills ? Strong written and verbal communication skills.
? Extensive and in-depth knowledge of Listing Manual, Companies Act, Catalist Rules and Securities and Futures Act, procedures and guidelines.
? Excellent client servicing skills and strong problem solving skills.
? Strong Microsoft Office skills (especially Word) and good knowledge of View Point.
? Excellent organizational & interpersonal skills.
Abilities
? Ability to lead and motivate a team of professional staff.
? Ability to build team rapport with a willingness to share knowledge.
? Ability to guide staff in technical matters.
? Ability to identify problems and issues and apply problem solving skills to provide solutions.
? Ability to prioritize work and meet deadlines.
? Ability to multi-task under pressure.
? Meticulous, organized, detailed and deadline-oriented.
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MAIN RESPONSIBILITIES
(Duties job holder regularly performs)
1. Manage a team of 1 - 2 staff.
2. Provide excellent client service ensuring clients receive prompt responses to requests and queries.
3. Develop an in-depth knowledge of existing and potential clients, their industry and key contacts.
4. Responsible for overall client servicing of the group and accountable for any jobs lost due to controllable reasons, e.g., poor client service.
5. Maintain good client relationship with a KPI of meeting a minimum of 2 key clients a month, in order to assess customer satisfaction for possible improvements and identify possible expansion of services.
6. Review fee and propose fee increase where appropriate.
7. Meet prospective clients and prepare fee proposals, including follow-through until the job is accepted and rejected.
8. Proactive in business development and marketing and co-ordinating with the Business Development Director to carry out marketing plans for the department.
9. Responsible for the maintenance of statutory books for their portfolio of clients.
10. Supervise daily operations of the group and ensure all communications with clients are supported by e-mails, outlining agreed action steps, responsibilities and deadlines.
11. Participate in the preparation of budgets and forecasts for the group and comparison with previous budget/forecasts.
12. Oversee credit control and prompt collection of debts for respective portfolio of clients. Work closely with Finance to follow-up on outstanding and doubtful debts.
13. Ensure prompt billing and responsible for WIP. Perform finalization of WIP cost and answer for write-offs. Ensure that the team of staff work within budget set for each job.
14. Identify and recommend improvements to current policies and procedures, processes and client servicing arrangements in line with current business and regulatory practices.
15. Provide and organize formal and technical training for Corp Sec staff.
16. Groom, coach and train Supervisors / Seniors / Assistants to enable them to carry out their roles effectively and efficiently.
17. Involve in staff recruitment, mentoring, development and career path planning.
18. Provide staff with regular feedback and evaluation.
19. Provide up-to-date and accurate management reporting and attend Management meetings on ad-hoc and regular basis.
20. Work with IT on new IT initiatives for innovation and to improve productivity. Oversee projects, e.g., development of software, programs, etc.
21. Undertake new initiatives with HR, IT, Business Development, Training or projects involving work improvements over a year.
22. Be a team player and provide leave cover for fellow team members.
23. Set good examples and behave according to your role and title.
SPECIFIC PERSONAL CHARACTERISTICS OR COMPETENCIES
(eg. Ability to work under pressure, ability to influence and persuade others, analytical, problem solving, etc.)
Skills ? Strong written and verbal communication skills.
? Extensive and in-depth knowledge of Listing Manual, Companies Act, Catalist Rules and Securities and Futures Act, procedures and guidelines.
? Excellent client servicing skills and strong problem solving skills.
? Strong Microsoft Office skills (especially Word) and good knowledge of View Point.
? Excellent organizational & interpersonal skills.
Abilities
? Ability to lead and motivate a team of professional staff.
? Ability to build team rapport with a willingness to share knowledge.
? Ability to guide staff in technical matters.
? Ability to identify problems and issues and apply problem solving skills to provide solutions.
? Ability to prioritize work and meet deadlines.
? Ability to multi-task under pressure.
? Meticulous, organized, detailed and deadline-oriented.
职能类别： 咨询经理
公司介绍
BoardRoom China
宝德隆中国
BoardRoom China Limited is a fully subsidiary of BoardRoom Limited. BoardRoom Limited is listed on the mainboard of Singapore Exchange and ranked amongst Forbes Asia’s Top 200 Companies under a billion. With almost 50 years of track record and an established network of offices and regional partners in Asia Pacific and Europe, we have helped more than 5,500 companies establish and expand their operation and become a partner of choice to many Fortune 500 multinational and Asian enterprises. Foreign companies who are keen to set up business in China can look to Boardroom China for professional assistance. Similarly, for Chinese companies looking to venture into Asia Pacific, they can turn to Boardroom for a seamless solution across borders. Boardroom’s regional footprint in Asia Pacific puts us in good stead to cater to every stage of your company’s corporate lifestyle – be it to set-up an office or seek a listing on the respective countries’ stock exchanges.
宝德隆中国是宝德隆有限公司的全资子公司。宝德隆在新加坡证券交易所主板上市，同时在营业额10亿元以下的企业中位列福布斯亚洲200强。凭借近50年的行业经验，依托在亚太区及欧洲建立的办公地及合作关系网，我们为超过5,500家企业在亚太区建立公司和扩张业务，并成为世界财富500强跨国企业及其它亚太公司的重要选择和商业伙伴。宝德隆中国长期致力于为期冀在中国发展商业的国际性企业提供各类相关服务。对于准备在亚太区开展业务的中国企业，宝德隆也积极提供跨区域的无缝商业解决方案。宝德隆在亚太地区主要城市设立的办公机构，能够满足企业运营周期各个阶段的需求：公司设立、或寻求海外上市机会等。
We offer the following professional business services for foreign invested enterprises:
我们为外商投资企业提供以下专业服务：
- Market entry and business establishment services
- Accounting and Tax Compliance Services
- Payroll & HR support Services
- Business Advisory Services
- 市场准入及企业设立服务
- 会计及税务合规服务
- 薪酬及人力资源支持服务
- 商业咨询服务
宝德隆中国
BoardRoom China Limited is a fully subsidiary of BoardRoom Limited. BoardRoom Limited is listed on the mainboard of Singapore Exchange and ranked amongst Forbes Asia’s Top 200 Companies under a billion. With almost 50 years of track record and an established network of offices and regional partners in Asia Pacific and Europe, we have helped more than 5,500 companies establish and expand their operation and become a partner of choice to many Fortune 500 multinational and Asian enterprises. Foreign companies who are keen to set up business in China can look to Boardroom China for professional assistance. Similarly, for Chinese companies looking to venture into Asia Pacific, they can turn to Boardroom for a seamless solution across borders. Boardroom’s regional footprint in Asia Pacific puts us in good stead to cater to every stage of your company’s corporate lifestyle – be it to set-up an office or seek a listing on the respective countries’ stock exchanges.
宝德隆中国是宝德隆有限公司的全资子公司。宝德隆在新加坡证券交易所主板上市，同时在营业额10亿元以下的企业中位列福布斯亚洲200强。凭借近50年的行业经验，依托在亚太区及欧洲建立的办公地及合作关系网，我们为超过5,500家企业在亚太区建立公司和扩张业务，并成为世界财富500强跨国企业及其它亚太公司的重要选择和商业伙伴。宝德隆中国长期致力于为期冀在中国发展商业的国际性企业提供各类相关服务。对于准备在亚太区开展业务的中国企业，宝德隆也积极提供跨区域的无缝商业解决方案。宝德隆在亚太地区主要城市设立的办公机构，能够满足企业运营周期各个阶段的需求：公司设立、或寻求海外上市机会等。
We offer the following professional business services for foreign invested enterprises:
我们为外商投资企业提供以下专业服务：
- Market entry and business establishment services
- Accounting and Tax Compliance Services
- Payroll & HR support Services
- Business Advisory Services
- 市场准入及企业设立服务
- 会计及税务合规服务
- 薪酬及人力资源支持服务
- 商业咨询服务
联系方式
- 公司地址：上班地址：上海市长宁区江苏路398路舜元企业发展大厦A1701室