上海招聘

职位描述：

岗位简述/目的

中国区贸易顾问（China Trade Advisor）负责协助交付“促进对华出口项目”（Export Growth China Program）和中国贸易咨询服务。同时，该岗位角色也向中国区总经理提供支持。中国区贸易顾问通过向客户提供优质服务的方式，促成澳大利亚商会在国内业务的顺利开展。

综述

该岗位角色具有战略性质，协助促进澳大利亚和中国的双边贸易机会。作为全球贸易团队的一员，

贸易顾问负责协调并交付中国咨询服务和“促进对华出口项目”，以协助成员和客户成功地与中国和/或在中国境内开展业务。

关键责任/职责

主要职责：

国际贸易咨询：

• 项目分析，报告，记录和履行。
• 开发新的业务机会。
• 贸易资讯、分析和市场调研：
• 开发和调整项目范围；
• 建立项目计划；
• 关注市场/产品调研和分析，以满足客户需求和可交付项；
• 执行项目；
• 项目记录、复审并向客户提供报告。

交付“促进对华出口项目”：

• 定期进行客户交流及沟通；
• 与商会中国咨询团队共同协调沟通澳大利亚客户；
• 协调并执行“促进对华出口项目”；
• 为客户提供中国业务咨询服务；
• 通过中国“客户关系管理”数据库生成的相关信息处理、分析并完成报告；
• 协助中国团队进行推广营销活动；
• 协助中国团队进行相关的行政管理任务。

其他职责包括但不限于：

• 交流：提供相关信息、有效获取信息。在公司组织内建立沟通关系。交付具有高影响力的信息。有效交付、建设性反馈。
• 提高团队能力，以扩展中国业务。
• 以客户为中心，与客户保持良好关系，满足和/或超出客户期望，承担并负责客户问题。
• 主动性：在设立及实现个人的、组织的短期及长期目标方面，努力参与、积极贡献并增加附加值。勇于挑战现状并创新。
• 建立良好的人际关系：善于全面接受信息。建立信任感，以诚实、可信的方式进行人际交往并体现出良好的道德行为。
• 与上级经理保持沟通，确保职位描述和关键业绩指标（KPI）定时更新；
• 按照商会制度，优化流程改进并作出行动；

劳动安全卫生（Work Health and Safety（WHS））——工作人员职责

• 合理保护工作人员健康和安全；
• 合理地保护其他人的健康和安全；
• 遵守执行公司发布的合理指令；
• 配合公司的全部合理的制度和程序。

资质、经验、知识、技巧和能力

• 优秀的口头和书面交流技巧；
• 胜任的规划和执行技巧；
• 能进行市场调研、数据收集、信息处理、分析和报告；
• ５年以上的项目管理或业务开发经验；
• 有国际贸易进出口和/或物流经验者优先；
• 有快速消费品(食品、饮料、化妆品，保健品)，特别是进口葡萄酒类的贸易经验
• 有强烈的求知欲；
• 中文和英文读写说均流利；
• 有高等教育资质。具有商业方面的学位者优先；
• 熟练运用微软Word、Excel和PowerPoint办公软件；
• 注重关注细节，能够完整地处理任务；
• 能在团队内主动工作；
• 在任何时候均能维持岗位要求的保密性；
• 善于组织管理和时间管理；
• 有服务意识，热情、上进、积极主动；
• 有分析技巧，能进行临界分析和横向思考；
• 有商业头脑。

Position Summary/Purpose

China Trade Advisor is responsible to assist with delivery of China Export Growth program and China Trade Consulting services. Also the role will provide a support role to China Country Manager. China Trade Advisor will contribute to the success of China operation of Australian Business Chamber by providing quality services to members and internal and external stakeholders.

General Statements

China Trade Advisor is responsible to conduct internal and external stakeholder coordination, and deliver China consulting services and Export Growth China program to assist members and clients to do business with and/or in China successfully.

Key Accountabilities/Responsibilities

Main Responsibilities:

International Trade Consulting:

• Project analysis, reporting, write up and fulfilment.
• Identification and development of all business opportunities in order to win new business.
• Trade consulting, analysis and market research
• Development and review of project scope
• Construction of project plan
• Focused market/product research and analysis in order to fulfil client needs and deliverables
• Implementation of project deliverables
• Project write up, review and presentation to clients

Delivery of Export Growth China Program:

• Regular client communications, updates and face to face meetings
• Facilitate coordination of clients and members in Australia with the consulting team in the Chamber’s China Office
• Coordinate with participants and conduct administrative tasks under China Export Growth program
• Provide China business consulting services to members and clients
• Process, analyse and report with sales data and relevant information generated from China CRM database
• Assist the China team with marketing activities
• Assist the China team with relevant administrative tasks

Other duties as directed which includes but is not limited to:

• Communication: Provides relevant information, effectively solicits information. Builds relationships inside the organisation. Delivers information with high impact. Delivers constructive feedback in an effective manner.
• Enhance team capabilities in order to expand Chamber’s China business.
• Customer Focus: Builds relationships outside the organisation. Meets and/or exceeds customer expectations. Takes ownership and responsibility for customer’s problems.
• Initiative: Seeks to participate, contribute and add value in setting and achieving personal and organisational short and long term goals. Regularly challenges the status quo, pushes through innovations and encourages innovation from others.
• Interpersonal skills: Listens to and values input from all. Creates trust. Acts in an honest and credible way. Displays ethical behaviour in all dealings.
• Ensure that PD and KPIs are up to date in consultation with Unit Manager
• Follow QA procedures
• Identify and act upon opportunities for process improvement according to ABL policy
• Work Health and Safety (WHS) – Worker responsibilities:
• Take reasonable care for their own health and safety
• Take reasonable care for the health and safety of others
• Comply with any reasonable instruction by the Persons Conducting a Business or Undertaking (PCBU)
• Cooperate with any reasonable policies and procedures of the PCBU

Qualifications, Experience, Knowledge, Skills and Competencies

· Excellent verbal and written communication skills

· Competent planning and implementation skills

· Minimum of 5 years’ working experience in project management or business development;

· Experience in international trading, import, export and/or logistics is preferred.

· Experience in FMCG, especially wine, food & beverage, cosmetics and health supplements trading.

· Capabilities in market research, data collection, information processing, analysis and reporting

· Strong attitude to acquire new knowledge

· Fluent in both Mandarin and English reading, writing and speaking

· Tertiary qualification, preferably in Business

· High capability with Microsoft Word, Excel and PowerPoint

· Strong attention to detail and ability to see tasks through to conclusion

· Ability to work autonomously and within a team

· Ability to maintain confidentiality required by the position at all times

· Demonstrate organisational and time management expertise

· Demonstrate service oriented approach, enthusiastic, motivated, positive attitude, good initiative and a self-starter

· Analytical skills, critical analysis, and lateral thinker

· Demonstrated business acumen

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澳大利亚商会成立于1825年,总部设于悉尼,是全球第二大商会。经历了一百多年的发展，商会已发展成为拥有 18000家会员企业，760余员工，60个分支机构的澳大利亚全国性商协会组织，在历史、规模，会员企业数，影响力等方面都处于领先地位。通过商会资助设立的澳大利亚商会联盟，商会代表着三十万家企业的广泛商业网络。商会与澳大利亚各个州的政府机构及行业协会有着长期的合作,并在各州有分支机构。
作为非营利性机构, 澳大利亚商会拥有***战略合作伙伴-中国贸易促进委员会及澳大利亚贸易委员会.商会同时与中国多个省、市政府部门签有谅解备忘录并保持密切的合作关系，共同促进中澳之间的双边投资及贸易发展。