上海招聘

Who are we?
MediaMind, a subsidiary of DG, is a global innovator in digital marketing. MediaMind enables interactive agencies, advertisers and publishers to manage campaigns across digital media channels, including online, mobile and in-game, and a variety of formats, including rich media, in-stream video, display and search.

Our corporate culture is dynamic and forward thinking, with an emphasis on growth for both our clients and employees. We're dedicated to enabling online publishers, agencies and advertisers to create and manage digital marketing content and advertising formats. Simultaneously, we provide our talented employees with the tools they need to continue to grow and succeed in their current roles and careers. Our employees are our future, and we're committed to supplying them with the tools they need to make that future bright.

Where are we?
MediaMind, Inc. is headquartered in New York, with 62 offices all over the world, and product development facilities in Israel.

What do we need?
MediaMind is seeking a Client Services Manager to join our team.
Key responsibilities:

• Manage a mixed base of agency clients providing various levels of service.
• Introduce the MediaMind platform to new clients through training sessions designed to educate the user on MediaMind products, features and best practices.
• Monitor the set-up and implementation of campaigns for clients who use the MediaMind platform and provide daily phone and email support on technical and non-technical issues.
• Execute MediaMind processes properly to ensure successful campaign launches.
• Conduct new and existing client refresher courses to continue the user education process.
• Troubleshoot and problem-solve common campaign technical, process and client issues.
• Maintain strong communication with agency clients and internal team members to keep everyone informed of campaign status, scope or timeline changes and manage client expectations.
• Maintain, expand and strengthen agency client relationships and be recognized as a valued extended member of their team in digital planning.
• Maintain good relationship with other internal departments, provide weekly status updates on accounts and notify the sales team when there are additional business opportunities.
• Properly monitor campaign performance against client's objectives, making optimization recommendations as necessary.
• Understand our various product offerings and operational functions.
• Be a team player and showing openness to being asked to participate in projects or tasks that may be outside daily responsibilities.
• Other duties as assigned.

Requirements:

• Bachelor degree (minimum requirement)
• 2+ years related experience and/or training in client services, online advertising preferable
• An understanding of interactive media, the advertising industry, and knowledge of emerging technologies
• Basic understanding of video, ad serving, dynamic content solutions, rich media/Flash banner functions
• Must have the ability to prioritize and meet deadlines with demonstrated initiative

Skills:

• Excellent organizational skills
• Strong communication (verbal and written in English)
• Project management skills: ability to manage multiple projects at once
• Detail oriented and extremely organized
• Ability to work well independently when necessary and define/manage objectives in a fast paced environment
• Strong technical aptitude
• Positive attitude, and ability to build strong working relationships with others
• Desire to excel in all that you do
• Energy and enthusiasm to support the wider China Team and carry out global management initiatives.

Sizmek is a global provider of digital advertising solutions that optimize the use of media, creative and data for enhanced campaign performance. Our unique platform incorporates display ad serving, search, rich media, video, dynamic ads, mobile and emerging media; providing marketers with a cross-channel view of ad campaigns. Our leading Sizmek Rich Media and Video capabilities service the most innovative and inspiring global digital campaigns.
  
 Sizmek is committed to publisher-neutrality to assure the broadest range of media choices for its customers. Sizmek is certified and complies with the four IAB measurement guidelines: ad serving, video, rich media and audience reach..
Headquartered in New York, Sizmek has over 35 representation offices across all major markets worldwide. During 2010, Sizmek delivered campaigns for approximately 9,000 brand advertisers, servicing approximately 3,800 media and creative agencies across approximately 8,200 global web publishers in 64 countries.

our clients
Sizmek has carried out campaigns for:
  
Over 9,000 brand advertisers in every major vertical market, including
Nike, Sony, Toyota, Ford, McDonalds, Vodafone, Mastercard
and many more.

Over 3,800 media agencies and creative shops worldwide, including
Mediacom, Mindshare, Zenith, Optimedia, OMD, Zed Media, MEC, Media Contacts
and many more.

Over 8,200 global web publishers who are Sizmek -enabled, including
Yahoo!, MSN, MySpace, AOL, Real Networks, Kelley Blue Book
and many more.