上海招聘

职位描述：
Job Responsibilities岗位职责：

1、 负责天猫店铺和官网的客服工作，及时解答客户咨询、处理客户意见，实现成交；
In charge of Tmall and official site relate customer’s questions and give the positive feedback lead to success transaction;
2、 熟练运用公司产品，解答客户提问并落实问题；
Understand the company’s products and willing to help customers;
3、公司客户资料、商品资料库的的建立、维护、分析报告、更新；
Updated and maintain customer’s data as well as analysis the current situation;
4、维护官网和天猫网站及其他发展中的平台；
Maintain Tmall and official site;
5、商品整理及更新；
Gather and update the product in the backend;
6、其他工作内容视公司发展而决定。
Might add more depends on the company feature goal.

Job Requirements 任职要求：

1、热爱运动；
Sports lover;
2、细心且学习能力强；
Detail oriented and quick learner.
3、良好的团队合作意识及跨部门合作经验。
Good team player and ability to work in cross-functional organization. 举报 分享

    本公司为美商独资企业，专营高档自行车，公司总部位于美国加州，成立于1974年，于2007年7月进驻中国大陆地区，在上海成立了大陆地区的第一家概念店，至今已经在整个大陆地区发展近150多家专卖店。
    因为Specialized 的品牌标志特别像一道闪电，故被中国车迷形象地称为“闪电”。
    Specialized 主营运动竞技类的自行车，致力于发扬自行车运动，倡导健康心态和热爱自然的情怀。中国的自行车文化源远流长，但是如何改变人们对自行车的传统定义－代步工具呢？所以Specialized 一直在努力推广自行车的运动文化，那就是感染力加俱乐部，以及各种业余的赛事。通过各种赛事和俱乐部的各种活动，我们感染并且影响着越来越多的人注意到自行车运动，参与并且热爱上这项运动。从“不理解”到“理解”，从“试一试”到“热爱”，人们就这样一个一个，一群一群地传递着这种健康向上的运动文化。
公司网站：www.specialized.cn
官方微博：Specialized中国

公司提供丰富的国内国外培训机会，我们期待您的加入！

    Our company is an American-owned enterprises, specializing in high-end bicycles, headquartered in California, was founded in 1974. In July 2007, China has 1st concept store in Shanghai. Nowadays our company has already developed around 150 stores on the whole mainland area.
    Because the Specialized brand logo especially likes a lightning bolt, so that Chinese fans called "lightning".
    Specialized is specializing in the bicycle of sports athletics, It is devoted to developing cycling, advocating a healthy mentality and passion for the natural feelings. China's bicycle culture has a long history, but how to change people's traditional definition of the bicycle transport? In this situation, Specialized has been trying to promote bicycle sport culture, that is the infectivity with the club, as well as various amateur competitions. Through various competitions and club activities, we infected and affecting more and more people who pay attention to the bicycle sport, participating and loving this kind of sport. From " incomprehension" to " comprehension ", from " trying" to " love ", people is delivering the healthy and upward movement sport culture one by one, group by group.
http://www.specialized.com
Weibo:Specialized中国
微信：Specialized中国