上海招聘

职位描述：
一、岗位职责
1、 接受客户咨询，记录客户咨询、投诉内容，按照相应流程给予客户反馈;
2、能及时发现来电客户的需求及意见，并记录整理及汇报。
3、为客户提供完整准确的方案及信息，解决客户问题，提供高质量服务;
4、良好的工作执行力，严格按规范及流程进行工作或相关操作;
5、与同事或主管共享信息，进行知识积累，提供流程改善依据;
6、一站式解决客户需求，为客户提供全套咨询服务。

二、任职资格： 
1、大专以上学历，有呼叫中心、客服中心、互联网及电子商务工作经验者优先； 
1、有一定的营销意识和技巧； 
2、具有良好的思维和理解能力,应变能力较强，善于交流和沟通，富有团队精神； 
3、熟练流畅的口语表达，普通话标准； 
4、对工作认真负责，愿意与企业共同成长； 
5、具备电话营销及相关工作经验者优先； 举报 分享

GTHFX is a leading global provider of foreign exchange (FX currency trading) and also offers its non-United States customers the ability to trade Contracts-for-Difference (CFDs), which are agreements to exchange the difference in value of a particular asset. The Company's CFD offerings include contracts for metals, fixed income, energy, stock indices, and equities from major global stock markets. GTHFX products are offered to retail and institutional customers through a variety of platforms and API connections.