上海招聘

职位描述：
Job Description:
CLIENT RELATIONSHIP/ ACCOUNT MANAGEMENT
? Communicates with client regularly to obtain updates on client's business.
? Coordinates with client to confirm project "go-ahead" (depending on client level).
? Helps on qualifying incoming leads
? Gathers information on industry or market trends and assists Planner/supervisor in creative or
campaign brief development.
? Market checks to better understand client's business and reports to agency team.
? Experiences client operations (market visits, plant visits) to better understand client's business.
? Tracks and analyze competitive information and handles client competitive requests.
? Reviews all client-facing materials for accuracy.
? Understands client's communications measurement tools and participates actively in discussions about results.
? Challenges the strategies of internal team, and provide recommendations to improve campaign
performance
? Creates budget cost estimates and review with client to obtain approval.
? Expand knowledge of additional software and new technologies as they develop, where applicable,
and keep abreast with industry/category best practice.
NEW CLIENT BUSINESS
? Understanding of company’s digital capabilities and services, and effectively communicates all
offerings to the client
? Challenges client’s brief if needed
? Work with the team in pitches for new clients
? Work with different business leaders and support their needs for new business development
AGENCY CONTRIBUTION
? Assure flawless execution of client projects, prioritize resources, and keep team and other groups
informed of progress and changes.
? Team leader responsible for the growth and development of the account team (AE, AAE, AMT)
? Write white papers and case studies on account management best practices and emerging issues
? Expand knowledge of additional software and new technologies as they develop, where applicable,
and keep abreast with industry/category best practice

Requirements:
? Proven Account Management skills required in order to create, maintain and enhance customer
relationships
? Minimum 3 to 4 years of Account/project management experience
? Understanding of business and industry, identifying issues, providing sound marketing direction and
solutions
? Strong knowledge on digital channels, especially Programmatic and Search
? Demonstrated strategic or consultative approach to account management.
? Strong aptitude for building "partner" relationships with clients and colleagues.
? Good understanding of overall marketing strategy and integrated communications.
? Strong account management, analytical, and problem solving skills.
? Proven track record executing complex projects
? Ability to effectively interact with all levels of an organization, from project manager to executive,
while still introducing elements of fun and humor in the workplace.
? Strong listening skills and the ability to be open to new ideas from team members, co-workers,
industry sources and clients.
? Ability to manage several projects at once and with keen attention to details and process
? Motivated, goal oriented, persistent and a skilled negotiator
? Excellent written and oral communication skills (English and Chinese)
? Handles stressful situations and deadline pressures well
? Plans and carries out responsibilities with minimal direction
? Undergraduate degree 举报 分享

About us

Artefact is a new generation of a data service provider, specializing in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organizations. We are proud to say we’re enjoying skyrocketing growth.

Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe.

We have 1000 employees across 20 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.