上海招聘

职位描述：
Account Operator

An International Company is currently seeking high caliber to fill the following position:.

Minimum Requirements:
? Bachelor’s degree preferred
? Software: MS Office (Outlook, Word, and Excel), database proficiency
? Experience using ERP systems
? 2-3 years of Operations Management experience
? Strong attention to detail required


Order Processing Responsibilities :
? Enter Purchase orders and Sales Orders in Net Suite (ERP system)
? Releasing sales orders to warehouse in Net Suite for execution
? Validate and communicate past due Orders
? Upload freight costs, transfer orders, tracking information
? Update SOS expected ship dates

Inventory Responsibilities :
? Receive in inventory in Net Suite, complete Goods Receipt
? Container Tracking (Past Due POs)
? Weekly Open PO Reconciliation
? Update Warehouse Arrival Dates
? Weekly Inventory Reconciliation

Quality Support :
? Reverse Logistics – update open Returns pending to be received, send a report to customer service team of missing information in open Returns, verify open Returns have tracking information, update delivery date with warehouse
? Verify all cases closed on weekly basis, have valid pictures to support the case, communicate with customer service rep the list of cases missing pictures
? Verify all cases closed on weekly basis related to quality
? Run a weekly report, cases closed the week prior

New Product Support Responsibilities :
? Create new SKUs in Google spreadsheets and NetSuite.
? Set up new vendors in NetSuite.
? For New SKUs, candidate would enter Purchase price per vendor and the Sales price per channel.

Key Requirements:
? Written and verbal communications skills in English and Chinese
? Must be flexible and willing to learn and change in a dynamic environment; ability to be creative with ideas to improve customer service and processes
? Phone / Email response service levels by initiating, coordinating and enforcing operational policies and procedures.
? Work with colleagues and managers in identifying, testing, and implementing work process improvements.
? Retrieve data from various databases; prepare required reports
? Perform related duties, as assigned
? Strong attention to detail required 举报 分享

USC (Shanghai)Limited
A well-established consumer and building products company based in Hong Kong with a sister office in Shanghai. Our company has been in business over 12 years and we ship millions of units of product per year in many different categories to retailers and importers around the world.