上海招聘

职位描述：
Country of work location: China
Work location: Shanghai
Responsible area: APAC
No. of the position:1
Company description: Eni is an Italian energy company, ranking 25th in Fortune 500 and currently the 7th largest oil company in the world. It operates in more 85 countries with more than 83.000 employees.
Eni lubricants are sold in more than 100 countries worldwide, providing cutting-edge lubrication technologies for automotive and industrial applications. Through its Chinese subsidiary, based in Shanghai, eni is aiming to gain a relevant position on the Asia Pacific markets.

Customer Account Management Handling:
- Open customer account information and properly maintain in the system;
- Periodically update customer account information not limited to its Business information, Key person in charge, payment terms etc

Order Handling:
- Receive and properly handle customer’s inquiries by suggesting proper product information, INCOTERMS as well as other supply chain information such as stock level, order lead time, payment terms etc;
- Coordinate with APAC Commercial/ Sales Manager and Supply Chain team to get accurate order transaction terms as well as logistics information;
- Process customer orders in timely manner in dedicated Company ERP System (SAP) with reference to the full instruction of the shipment;
- Coordinate with APAC Supply Chain to receive timely order shipment status. Feedback customer on shipment status on regular basis;
- Properly archive order documents with reference to all conditions - pricing, quantities, credit limit, commercial invoices, packing list, bill of lading, bank slips etc;
- Maintain accurate information in SAP with Archived documents

Administrative/ Commercial Support:
- Prepare APAC Statistical reports;
- Periodically update APAC Sales Order forms and maintain accurate information;
- Assist Commercial/ Sales Manager collecting and consolidating regional reports such as Quarterly Order Forecast, Distributor Quarterly/ Monthly reports;
- Other tasks if any assigned by Commercial/Sales Manager

Requirements:
- Bachelor degree or above;
- Minimum 3 year/s of customer service and order management for APAC or International Trading
- Excellent spoken/written communication skills in both Mandarin and English;
- Some knowledge of Italian would be a plus
- Knowledge of SAP/ERP system
- Proficient in Excel
- Proactive and self-motivated;
- Result-oriented and able to work under pressure. 举报 分享

Versalis Pacific Trading (Shanghai) company, fully owned by Versalis S.p.A. (Milan - Italy) and belonging to Eni Group, the Italian oil Major. It has the main target of directly managing and developing current sales of Versalis products in the Asian region, with particular focus on the Chinese market. Versalis product portfolio encompasses a wide range of petrochemicals, elastomers, polyethylene and styrenic polymers, produced by fully owned production companies in various European countries.