礼宾经理
青岛浮山三阳置业有限公司中心假日酒店
- 公司规模:150-500人
- 公司性质:合资(欧美)
- 公司行业:酒店/旅游
职位信息
- 发布日期:2013-01-31
- 工作地点:青岛
- 招聘人数:1
- 工作经验:五年以上
- 学历要求:大专
- 职位月薪:3000-4499
- 职位类别:宾客服务经理
职位描述
·Supervise and direct Bell Desk activities and Bell Staff.
对行李服务台的活动和行李服务人员实施监督和指导。
·Responsible for sorting and distributing guests and administrative mail and returning mail to the sender for forwarding mail.
负责挑选和分发客人的信件及行政信件,并将无人接收的信件送返发信人。
·Provide information pertaining to all hotel services, local places of interests, restaurants, doctors, sightseeing tours and any other information likely to be of the interest to guests.
提供客人可能感兴趣的关于酒店所有服务、当地名胜、餐馆、医生、观光等方面的信息。
·Be prepared to recommend first and foremost the hotel’s own Food and Beverage outlets before any other, making himself totally familiar with the operating times and each outlets benefits
最先向客人推荐本酒店的餐饮营业场所,熟知这些营业场所的营业时间和各自的特
长。
·Ensure the lobby is always kept in an orderly fashion and that ashtrays are kept clean.
确保大厅始终保持整洁,烟灰缸始终干净。
·Coordinates the paging of guests in the lobby, Food & Beverage outlets, and where considered appropriate by the Management.
在大厅、餐饮营业场所和其它管理层认为合适的地方协调对客人的呼叫工作。
·Responsible for the maintenance of the hotel information directory (function board) and ensures that the information shown in current and accurate at all times.
负责维护酒店信息簿(功能板),并确保所有信息的准确性和实效性。
·Prepares efficient work schedule for Bell Services, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.
在考虑酒店入住情况和预测以及大规模的团组活动,特别是关于提前或延迟到达及离店的情况的前提下,为行李服务部员工准备高效的工作计划,安排节日和假日。
·Ensures that all bell staff are neat, clean and punctual at all times and that they perform the task assigned to them promptly and efficiently.
确保所有行李服务人员随时保持衣着整洁,工作守时,并且能够快速和高效的完成任务。
·Handle problems associated with guests and liaise with department heads or executive management in the absence of the Assistant Manager.
处理与客人相关的问题,在经理助理缺席的情况下负责与各部门负责人或行政管理部门联系。
·Works with Superior on manpower planning and management needs.
与上级领导一起进行人力规划和管理需求。
·Works with Superior in the preparation and management of the Department’s budget.
与上级领导一起编制和管理部门预算。
·To be multi-skilled according to hotel operation need, to perform other assignments as requested.
根据酒店运作需要,参与酒店不同的工作任务,并完成其它指定的任务。
公司介绍
Holiday Inn Qingdao City Centre is located in the heart of China’s Sailing City, surrounded by Carrefour, Jusco, Marina City and adjacent to Qingdao City Government, multi-national companies such as Maersk, GE and Standard Chartered Bank. Qingdao Cuisine Street is just round the corner. Wu Si Square and Olympic Sailing Centre is just a 10 minute walk from hotel. It is a 30 minute drive to airport and a 20 minute drive to Railway Station.
Hotel offers 322 comfortable and stylish guest rooms and suites, fitness centre and swimming pool. Ocean Cafe and The Lounge provide a delicious offering of culinary delights from Western to Chinese flavors. Seasons Ballroom and 4 function rooms can be of your great choice to suit your event’s needs.
青岛中心假日酒店将是拥有青岛市中心最佳位置的国际知名品牌酒店之一。
酒店坐落于帆船之都最繁华的政务、商务、金融、购物、美食和娱乐中心,紧密环绕于家乐福、阳光百货、佳世客等大型商场之中,比邻各大银行,跨国公司办事处和云霄路美食街。步行到海边仅需十分钟,距离青岛流亭机场和火车站仅需30和20分钟车程。无论是商务之旅还是休闲度假,您将体验青岛中心假日酒店绝佳的地理位置为您带来的便利和舒适。
酒店拥有322间装饰现代、时尚简约的客房和套房。健身中心和游泳池将为您消除一天的疲劳。碧海咖啡厅和尊吧是您就餐和会客的首选,提供中式西式各类佳肴。四季宴会厅和其它4个功能厅将满足您的各种会务需求。