维修工程师 Service Repair Center Engineer
Datalogic
- 公司规模：1000-5000人
- 公司性质：外资（欧美）
- 公司行业：仪器仪表/工业自动化
职位信息
- 发布日期：2017-11-10
- 工作地点：上海-浦东新区
- 工作经验：无工作经验
- 学历要求：专业培训
- 语言要求：英语熟练
- 职位月薪：20-30万/年
- 职位类别：售前/售后技术支持工程师
职位描述
职位描述：
This position will be responsible for supervising performing activities supporting service repair center in fields of repair administration, spare parts and logistics.
This position will report directly to Service Repair Center Supervisor
SPECIFIC RESPONSIBILITIES:
- Control Service repairs
- Daily backlog follow up, assigning and reassigning repairs among technicians based on workload
- Debit memo and repair invoice creation
- Other supporting activities related to smooth, effective and on-time repair execution
- Technicians supervising and training for correct repair administration and spare parts data submitting
- DOA products administration and processing
- Driving of products disassembling
- Preparation of reports, either regular weekly, monthly reports or any ad hoc reports, based on the specification
- Back up of the subordinating and supervising positions as well as technician team leaders
- Driving waste separation
- Other tasks assigned by the direct supervisor
- Maintaining of positive work climate including safety, politics of quality and organization principals
- Participating on trainings within the group, share working experience within the department and company
Key Performance Indicators Include:
- Customer Satisfaction (Net Promoter Score)
- Service level ( On Time Delivery)
- Repair turnaround time
Technical Skills (To Know)
- Operations background: understanding of materials flows, repair operations, cycle time
- Excellent project management skills.
Managerial Skills (To Show)
- Work in team
- Understand and Resolve Issues
- Promotes a culture of customer satisfaction and delight: ensures team members always remember that the customer is the reason we are in business
Education
Bachelor's Degree, preferably in a technical discipline.
Fluent English both written and spoken.
Work Experience
Minimum 2 years work experience in Operations management with direct responsibility on production / repair / warehouse operations.
A similar “start –up” experience working for an international company is a must.
This position will be responsible for supervising performing activities supporting service repair center in fields of repair administration, spare parts and logistics.
This position will report directly to Service Repair Center Supervisor
SPECIFIC RESPONSIBILITIES:
- Control Service repairs
- Daily backlog follow up, assigning and reassigning repairs among technicians based on workload
- Debit memo and repair invoice creation
- Other supporting activities related to smooth, effective and on-time repair execution
- Technicians supervising and training for correct repair administration and spare parts data submitting
- DOA products administration and processing
- Driving of products disassembling
- Preparation of reports, either regular weekly, monthly reports or any ad hoc reports, based on the specification
- Back up of the subordinating and supervising positions as well as technician team leaders
- Driving waste separation
- Other tasks assigned by the direct supervisor
- Maintaining of positive work climate including safety, politics of quality and organization principals
- Participating on trainings within the group, share working experience within the department and company
Key Performance Indicators Include:
- Customer Satisfaction (Net Promoter Score)
- Service level ( On Time Delivery)
- Repair turnaround time
Technical Skills (To Know)
- Operations background: understanding of materials flows, repair operations, cycle time
- Excellent project management skills.
Managerial Skills (To Show)
- Work in team
- Understand and Resolve Issues
- Promotes a culture of customer satisfaction and delight: ensures team members always remember that the customer is the reason we are in business
Education
Bachelor's Degree, preferably in a technical discipline.
Fluent English both written and spoken.
Work Experience
Minimum 2 years work experience in Operations management with direct responsibility on production / repair / warehouse operations.
A similar “start –up” experience working for an international company is a must.
职能类别： 售前/售后技术支持工程师
公司介绍
Datalogic得利捷是唯一一家专注在自动数据采集及工业自动化领域的全球领先供应商。作为世界级整体解决方案供应商，Datalogic得利捷的领先技术涵盖条码阅读器、数据采集移动终端、传感、测量与安全、视觉系统及激光标记系统等领域。
积极了解和及时响应所有客户需求，以及持续创新和高品质的产品供应，是Datalogic得利捷40多年来取得成功的基础。Datalogic得利捷为零售业、运输与物流业、制造业及医疗卫生业等各行业的全方位应用提供创新高效的整体解决方案。
Datalogic得利捷的产品被大多数超市和POS、主要机场、***运输和邮政服务以及全球最大的医院所采用，Datalogic为客户提供涵盖所有市场需求的全系列产品，其技术是数十年专业技术积累的最终成果。
Datalogic得利捷有45年的发展历史，在全球拥有超过1200项专利及专利申请，12个研发中心（意大利、美国、德国、中国和越南等）和遍布五大洲的成千上万的知名合作伙伴与客户。多年来，Datalogic得利捷始终以满足客户需求作为产品质量的核心，凭借此奉献精神，和在研究开发方面付出的大量投资，以及高瞻远瞩的管理层的大力支持，公司业务和规模得以飞速发展和壮大。
Datalogic得利捷于1972年成立，总部位于意大利博洛尼亚市，于2001年在意大利证券交易所上市（代码DAL.MI）。目前，Datalogic得利捷集团在全球30多个国家拥有约2900名员工，在美国、巴西、意大利、斯洛伐克、匈牙利和越南设有制造工厂。
欲了解更多信息，敬请访问www.datalogic.com
积极了解和及时响应所有客户需求，以及持续创新和高品质的产品供应，是Datalogic得利捷40多年来取得成功的基础。Datalogic得利捷为零售业、运输与物流业、制造业及医疗卫生业等各行业的全方位应用提供创新高效的整体解决方案。
Datalogic得利捷的产品被大多数超市和POS、主要机场、***运输和邮政服务以及全球最大的医院所采用，Datalogic为客户提供涵盖所有市场需求的全系列产品，其技术是数十年专业技术积累的最终成果。
Datalogic得利捷有45年的发展历史，在全球拥有超过1200项专利及专利申请，12个研发中心（意大利、美国、德国、中国和越南等）和遍布五大洲的成千上万的知名合作伙伴与客户。多年来，Datalogic得利捷始终以满足客户需求作为产品质量的核心，凭借此奉献精神，和在研究开发方面付出的大量投资，以及高瞻远瞩的管理层的大力支持，公司业务和规模得以飞速发展和壮大。
Datalogic得利捷于1972年成立，总部位于意大利博洛尼亚市，于2001年在意大利证券交易所上市（代码DAL.MI）。目前，Datalogic得利捷集团在全球30多个国家拥有约2900名员工，在美国、巴西、意大利、斯洛伐克、匈牙利和越南设有制造工厂。
欲了解更多信息，敬请访问www.datalogic.com
联系方式
- Email：data.logic@163.com
- 公司地址：地址：span龙东大道1288号206室