南京招聘

Business Segment

EM-IS Industrial Solutions

About Us

GE (NYSE: GE) works on things that matter. The best people and the best technologies taking on the toughest challenges. Finding solutions in energy, health and home, transportation and finance. Building, powering, moving and curing the world. Not just imagining. Doing. GE works. For more information, visit the company's website at www.ge.com

Role Summary/Purpose

The Key Account Manager demonstrates leadership in communicating business goals, programs, and processes for assigned region. In this role, you work cooperation with region sales of MV,LV and UPS team for developing GE IS business.

Essential Responsibilities

The Account Manager 5 demonstrates leadership in communicating business goals, programs, and processes for an area or business segment. In this role you will utilize your experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to effect short-term and some long-term business goals.
· Interface primarily with assigned external customers for all matters concerning new parts, inside sales, and total support, ensuring that both customer and GE objectives are met
· Establish, implement, and monitor the Order-Thru-Remittance (OTR) process for assigned customers
· Cover all disciplines within the OTR process, including financial, contractual, and legal relations with the customer
· Assume overall responsibility for customer satisfaction
· Serve as primary customer interface for OTR status and/or issues pertaining to spare part procurement
· Respond to all customer inquiries in a timely manner on the processing of customer orders, acknowledgements, Purchase Order amendments, and alteration notification
· Clearly define and communicate problems as perceived by the customer
· Maintain complete and current knowledge of the product / OTR status including future use and needs of the customer
· Manage the activities of supporting organizations to ensure that technical and business problems are resolved in the balanced interest of GE and the customer
· Develop and maintain a customer preference relationship toward GE
· Monitor special programs and coordinate both internally and externally with the customer
· Screen and analyze customer order practices looking for trends and unusual order practices
· Provide liaison between Marketing, Quality, Operations, and Engineering to resolve product field issues

Qualifications/Requirements

Bachelor degree or above, major in power utility, automation and electrical engineering, or relevant
At least 5 years sales experience with proven track record in the above-mentioned fields, 2 years above team leaders working experience
Proven ability to sell MV/LV switchgear and component in projects
Own account customer, long term cooperation panel builder or EPC customer resource.
Good track record in industry customer relations and in MV/LV products sales
Comprehensive Project management skills and experiences
Fluent English and Mandarin both in reading, written and spoken
Microsoft office and Power Point application in English
Clear Thinker and Excellent presentation skills
Self-motivated, goal-oriented, strong interpersonal and communication skills
Willing to travel frequently in China

Desired Characteristics

· Proven analytical ability
· Strong oral and written communication skills
· Strong interpersonal and leadership skills

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