Sr. Customer Service Specialist
兰精纤维(上海)有限公司
- 公司规模:少于50人
- 公司性质:外资(欧美)
- 公司行业:石油/化工/矿产/地质
职位信息
- 发布日期:2018-12-25
- 工作地点:上海-静安区
- 招聘人数:1人
- 工作经验:无工作经验
- 学历要求:招1人
- 语言要求:不限
- 职位月薪:1.5-2万/月
- 职位类别:客服主管
职位描述
Principal Accountabilities
- Day to day operation task delivery to complete order processing in time and with quality
- Deliver the order fulfilment performance to KPI target
- Respond to customer inquiry responsiviely, timely and appropriately via internal liasion with cross funciton coordination effectively
- Drive continous improvement as being a strong advocate and change agent
- Monitor adhereance to company policy and guideline as necessary
- Support business development/growth strategy
- Participate and able to lead cross function project as required
Qualification:
+ Bachelor Degree or above with relative majors
+ Minimum 10 years extensive customer service experiences
+ Good verbal and written communication skill
+ Attention to details and good analytics skill
+ Solid knowledge on SAP OTC, and SAP power user preferred
+ Good business acumen
+ Able to create value to both internal business and external customer
+ Strong leadership to manage changes and lead improvements
职能类别: 客服主管
公司介绍
about Lenzing Group
For 80 years Lenzing has been looking beyond fiber. Inspired by the needs of the world, we create smart and exciting solutions made from natural wood – for consumers, for our business partners, and for an environment worth living in. Our expertise and passion are dedicated to support the industry, brands and retailers – in sectors like fashion, beauty care or hygiene – by providing products and services that maximize value creation from both the environmental and the economical perspective. Our tenacity and engineering excellence also drive the development of innovative plant and process technologies around cellulosic fibers and related solutions. Lenzing offers great career opportunities for tech-savvy tinkerers, life-oriented researchers and visionaries with a strong sense of responsibility. Welcome to follow our company on LinkedIn, find out more from our global web sites below or check out our product web site under *********************/ TENCEL?, LENZING?, ECOVERO?, REFIBRA? and VEOCEL? are trademarks of Lenzing AG.
For 80 years Lenzing has been looking beyond fiber. Inspired by the needs of the world, we create smart and exciting solutions made from natural wood – for consumers, for our business partners, and for an environment worth living in. Our expertise and passion are dedicated to support the industry, brands and retailers – in sectors like fashion, beauty care or hygiene – by providing products and services that maximize value creation from both the environmental and the economical perspective. Our tenacity and engineering excellence also drive the development of innovative plant and process technologies around cellulosic fibers and related solutions. Lenzing offers great career opportunities for tech-savvy tinkerers, life-oriented researchers and visionaries with a strong sense of responsibility. Welcome to follow our company on LinkedIn, find out more from our global web sites below or check out our product web site under *********************/ TENCEL?, LENZING?, ECOVERO?, REFIBRA? and VEOCEL? are trademarks of Lenzing AG.
联系方式
- 公司地址:上海巿北京西路968号1506室 (邮编:200041)