留学咨询顾问
英国优客斯恩国际教育有限公司南京代表处
- 公司规模:50-150人
- 公司性质:外资(欧美)
- 公司行业:教育/培训/院校
职位信息
- 发布日期:2017-01-08
- 工作地点:南京
- 招聘人数:若干人
- 工作经验:1年经验
- 学历要求:本科
- 语言要求:英语 精通
- 职位月薪:4500-5999/月
- 职位类别:英语翻译
职位描述
职位描述:
岗位职责:
? 处理部门经理的分配的申请任务
? 评估学生背景以及申请
? 起草、校对并修改申请文件,并按照计划完成申请
? 与申请人维持紧密的关系,并且汇报申请进度
? 确认所有申请的标准,流程以及合同要求
? 协助部门经理监督服务质量,确保服务达到了***水准
? 管理现有的统计记录,使用相关IT系统记录统计数据,监督并维护统计数据
? 开展一些额外的服务来确保服务的有效传递
? 达到KPI考核指标
以上所列出的职责并不局限这一职位。成功申请人,公司有权利调整其工作角色为教育咨询顾问。
任职要求:
? 有相关的客户服务工作经验,并且愿意接受教育咨询委员会、英国文化教育协会等相关机构的培训
? 工作积极、热情、富有创造力
? 较强的统计和IT能力
? 友好、开朗、能在极端情况瞎保持冷静
? 团队协作能力强,工作优异、准确可靠并且可以按时完成布置的任务
? 需要有大学本科以上学位
作为申请协调人,你的角色主要是在团队负责人的监督下处理在客户管理系统中分配的日常任务。你需要评估、计划和监督学生的大学申请进度,协助设计申请方案,并且汇报申请结果。成功的候选人需要可以独立负责学生的整个申请流程,并且保证申请的数量和质量。
JOB DESCRIPTION
As an Admission Coordinator, your job role mainly involves conducting delegated and routine work on our CRM system under the supervision of team leader, you will need to be expected to assess, develop, monitor, plan student’s uni-applications, facilitate interdisciplinary approaches; and report application results. The successful candidate will be accountable for full students’ application cycle and is expected to complete with both quantities and qualities in applications.
KEY ACCOUNTABILITIES
· Carry out the application tasks which is assigned by line-manager;
· Reviewing and assessing students’ background and planning the application;
· Drafting, proofreading, and correcting the application documents when requires and completing the application according to the scheduled plan;
· Maintain close liaison with relevant internals appropriate and report the progression of application
· Ensure that all casework conforms to application standards, flows of application, and contract requirements;
· Assist the line manager to monitor service quality to ensure it reaches the best possible as it provides to clients.
· Administrating and comply with existing procedures for statistical recording, record keeping and document production using IT based case management systems, and maintaining casework records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation;
· Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
· Reaching the monthly KPI target set by management team;
This list is neither exclusive nor exhaustive and there may be other duties, within the remit of this position, required of the job holder from time to time. The Company reserves the right to alter this job description and will do so after consultation with the job holder.
SKILLS, KNOWLEDGE AND EXPERIENCE
? A keen, long-term interest in providing related knowledge to clients and take trainings from Society of
Education Consultants (SEC) or British Council or a similar accredited recognized body
? Drive, enthusiasm, creativity and excellent interpersonal skills
? Strong quantitative and technical abilities
? Friendly and outspoken personality and remains calm in demanding situations
? Ability to work as part of a team in an environment that demands excellence, reliability, accuracy and working with competing deadlines
? Bachelor’s or Master's degree
举报
分享
岗位职责:
? 处理部门经理的分配的申请任务
? 评估学生背景以及申请
? 起草、校对并修改申请文件,并按照计划完成申请
? 与申请人维持紧密的关系,并且汇报申请进度
? 确认所有申请的标准,流程以及合同要求
? 协助部门经理监督服务质量,确保服务达到了***水准
? 管理现有的统计记录,使用相关IT系统记录统计数据,监督并维护统计数据
? 开展一些额外的服务来确保服务的有效传递
? 达到KPI考核指标
以上所列出的职责并不局限这一职位。成功申请人,公司有权利调整其工作角色为教育咨询顾问。
任职要求:
? 有相关的客户服务工作经验,并且愿意接受教育咨询委员会、英国文化教育协会等相关机构的培训
? 工作积极、热情、富有创造力
? 较强的统计和IT能力
? 友好、开朗、能在极端情况瞎保持冷静
? 团队协作能力强,工作优异、准确可靠并且可以按时完成布置的任务
? 需要有大学本科以上学位
作为申请协调人,你的角色主要是在团队负责人的监督下处理在客户管理系统中分配的日常任务。你需要评估、计划和监督学生的大学申请进度,协助设计申请方案,并且汇报申请结果。成功的候选人需要可以独立负责学生的整个申请流程,并且保证申请的数量和质量。
JOB DESCRIPTION
As an Admission Coordinator, your job role mainly involves conducting delegated and routine work on our CRM system under the supervision of team leader, you will need to be expected to assess, develop, monitor, plan student’s uni-applications, facilitate interdisciplinary approaches; and report application results. The successful candidate will be accountable for full students’ application cycle and is expected to complete with both quantities and qualities in applications.
KEY ACCOUNTABILITIES
· Carry out the application tasks which is assigned by line-manager;
· Reviewing and assessing students’ background and planning the application;
· Drafting, proofreading, and correcting the application documents when requires and completing the application according to the scheduled plan;
· Maintain close liaison with relevant internals appropriate and report the progression of application
· Ensure that all casework conforms to application standards, flows of application, and contract requirements;
· Assist the line manager to monitor service quality to ensure it reaches the best possible as it provides to clients.
· Administrating and comply with existing procedures for statistical recording, record keeping and document production using IT based case management systems, and maintaining casework records for the purpose of continuity of casework, information retrieval, statistical monitoring, and report preparation;
· Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service
· Reaching the monthly KPI target set by management team;
This list is neither exclusive nor exhaustive and there may be other duties, within the remit of this position, required of the job holder from time to time. The Company reserves the right to alter this job description and will do so after consultation with the job holder.
SKILLS, KNOWLEDGE AND EXPERIENCE
? A keen, long-term interest in providing related knowledge to clients and take trainings from Society of
Education Consultants (SEC) or British Council or a similar accredited recognized body
? Drive, enthusiasm, creativity and excellent interpersonal skills
? Strong quantitative and technical abilities
? Friendly and outspoken personality and remains calm in demanding situations
? Ability to work as part of a team in an environment that demands excellence, reliability, accuracy and working with competing deadlines
? Bachelor’s or Master's degree
职能类别: 英语翻译
关键字: 初级申请顾问
公司介绍
UKCN教育集团成立于2008年,是从事英国留学的权威教育机构,提供英国小学。初中(GCSE)、高中(A-Level)、本科、硕士、及博士阶段的留学申请服务,与英国百所名校合作,并与两百多所语言培训学校建立了官方合作关系,合作范围遍及英国和澳大利亚。UKCN的留学咨询顾问致力于向每一位留学申请者提供专业、权威、真实、可靠的留学资讯,在接受内部产品服务质量和体系标准篇培训外,每一位咨询顾问也接受英国教育文化处的专业培训。
英国优客斯恩国际教育有限公司南京代表处是英国UKCN教育集团在中国区域内设定的代表处,为英国UKCN教育集团在南京区域设定的英国留学体验中心。
英国优客斯恩国际教育有限公司南京代表处是英国UKCN教育集团在中国区域内设定的代表处,为英国UKCN教育集团在南京区域设定的英国留学体验中心。
联系方式
- 公司地址:上班地址:南京市秦淮区大行宫长发中心A座1207室