宁波 [切换城市] 宁波招聘宁波销售管理招聘宁波大客户经理招聘

Key Account Specialist / Manager

奇隆电子制造(宁波)有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:电子技术/半导体/集成电路

职位信息

  • 发布日期:2014-07-14
  • 工作地点:宁波
  • 招聘人数:1
  • 工作经验:二年以上
  • 学历要求:本科
  • 语言要求:英语熟练
  • 职位类别:大客户经理  

职位描述

POSITION PURPOSE

To maximize both Short and Long- term Company Income and ensure growth of Profitability through Strategic Planning, Customer Performance Improvement and Effective Implementation of New Product Introduction Projects (Current/ New Customers in allocated Countries)

PRINCIPAL ACCOUNTABILITIES/ KEY RESULTS AREAS

1. Managing Sales Performance

performance KPI: approves each allocated Customer's Individual KPI's as per agreed Framework (Budget Execution, Gross Margin, Delivery Precision, Dead Stock Level, Complaints, Overdue payments, etc. ).

Periodically measures customer performance and proposes corrective actions in order to ensure Customer Performance meets the budget Targets.

Reporting: sets up the Reporting Framework to ensure all the agreed department KPI's (by Customer/ Product) are measured effectively.

Ensures monthly and other agreed Reports are delivered on time.

Initiates the actions are taken based on reported issues.

2. New Product Introduction Projects

Ensures the New Product Introduction Projects (Current Customers/ New Products; New Customers/ New Products in the allocated Countries) are developed. Controls the implementation of the Plans according to the agreed key milestones in order to ensure effective and timely Introduction of all the New Products.

3. Customer Relations Management

In co-operation with Sales Manager develops Framework for Customer Base development and ensures the implementation.

In co-operation with Sales Manager develops Framework for building effective Business Plans for different Customer Groups (Industry, Medicine, etc.) in allocated Countries and ensures the Profitable Business Relations with Customers are built and maintained.

Develops Customer Questionnaires, analyses Customer Satisfaction/ Regular Issues. Agrees on the Improvements to be done and ensures they are implemented.

Ensures effective handling of Customer Complaints according to the Company Procedure.

4. Management of Customer Agreements

In co-operation with Sales Manager develops the Standard Customer Agreement (Framework/ Check-up List of Criteria).

Leads Negotiations with key Customers/ with other Customers in the allocated countries when Sales Managers need support in order to meet agreed Business Objectives and according to the formalized Agreement Framework.

Ensures all existing/ valid Customer Agreements are reviewed and aligned with Standard Requirements/ support Business Requirements.

Develops the System to monitor the implementation of Customer Agreements. Ensures the implementation of key Customer Agreements/ agrees on corrective actions.

5. Customer Communication

Leads the Communication with Customers in the allocated countries through setting-up the Communication Matrix (who/ what/ when) / sets the Communication Matrix for Customers under his responsibility as required by Company Policies and Procedures/ according to the Customer Agreements and ensures it is followed up in order to solve all the issues with Customers effectively.

6. Business Intelligence

develops a Framework for comprehensive and effective Market Research and Analysis.

Regularly monitors and analyses Market Data in the allocated countries in order to provide Management with the supportive data for decision making, initiates ad-hoc Research and Analysis in order to improve decision making process.

7. Legal Requirements. Policies and Procedures

Ensures all the activities of the department are in line with legal requirements.

Proposes Policies and Procedures/ Changes to be done in the existing ones to the Sales & Marketing Manager.

Ensures both KITRON ASA and local Policies and Procedures are followed; proposes the improvements in order to support Business Objectives.

QUALIFICATION

Experience from European companies
Understanding of Scandinavian culture
Currently living in China and willing to relocate to Ningbo
Fluent English in writing and speaking
University education; electronics engineering and/or business related.
At least 3 years of sales and key account management experience
Experience from electronics related industry, preferably EMS
Extraverted and proactive personality
Self driven and result oriented; Commercial mind; Team player; Efficient and dedicated to delivering success

公司介绍

Kitron是全球领先的电子制造服务公司,我们的运营足迹遍布全球,在挪威,瑞典,立陶宛,德国,中国和美国拥有生产制造基地。我们拥有1100多名经验丰富的员工,能给我们全球各地的客户提供从电子电路板组装到成品完成的整个生产制造服务。我们同时提供专业的技术服务,包括样品,试产,材料分析,测试方案设计和测试服务。选择Kitron作为生产制造伙伴意味着更好的灵活性,更高效的成本控制,更精确和更具创新能力的价值链管理。
奇隆电子制造(宁波)有限公司是Kitron在中国的全资子公司,成立于2010年。服务领域包括医疗器械代工,通信/能源设备制造,军工/航空设备制造,海洋设备和工业设备制造等。


Scandinavia’s leading EMS company
Kitron is an Electronic Manufacturing Services (EMS) company with operations in Norway, Sweden, Lithuania, Germany, China and USA. With 1100 highly skilled employees, Kitron manufactures and deliver anything from fully assembled electronic circuit boards to complete end products for our customers globally. Related technical services like prototyping, industrialisation, material analysing and test development are also key competencies offered by Kitron. Outsourcing to Kitron, means greater flexibility, cost efficiency, accuracy and innovation power along the entire value chain.



联系邮箱: canny.li@kitron.com
公司网址: *********************

联系方式

  • Email:canny.li@kitron.com
  • 公司地址:地址:span宁波镇海经济开发区北欧工业园区东辉路189号