宁波 [切换城市] 宁波招聘宁波财务/审计/税务招聘宁波财务分析员招聘

客服专员/助理(非技术)

宁波市恩维信息咨询有限公司

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:专业服务(咨询、人力资源、财会)  计算机服务(系统、数据服务、维修)

职位信息

  • 发布日期:2017-08-10
  • 工作地点:宁波
  • 招聘人数:1
  • 工作经验:二年以上
  • 学历要求:本科
  • 语言要求:英语熟练
    日语良好
  • 职位类别:物流专员/助理  财务分析员

职位描述

工作内容简介:


我司主要是做客户物流部门的运费审计,根据客户与物流提供商签订的合同,审计每票单子的收费是否按照合同所签订。
*****应聘人员需要有2年以上的物流工作经验,熟悉物流公司运价单。


1. 前期会参与项目实施,主要是对物流提供商的报价单的整理和归纳。
2.需要和美国总部联系,上传价格至系统。
3.项目上线后,对于物流提供商提供的发票进行审计,是否和合同有出入。
4.协调客户与物流提供商之间关于发票的金额问题。



1. Functions – Establish customer service relations with assigned clients.
2. Participate in the implementation process of new customers.
3. Review clients’ business rules and makes recommendations when needed.
4. Responsible for maintaining the customers’ business rules and ensuring they are up to date.
5. Review customers’ bills in resolution status and approve for posting to the customer resolution site.
6. Assist customers with daily concerns, questions, and needs through email and/or phone.
7. Contact each assigned customer on a weekly basis, after the close, to address any questions or issues.
8. Maintain an open action item list for any issues/concerns of each customer assigned.
9. Assist the operations team and new customer service associates with questions pertaining to their assigned customers.
10. Communicate changes to department managers.
11. Pull and analyze reports upon customer request.
12. Track errors related to assigned customers.
13. Train customers on the NVSCS application and iTools.
14. Responsible for the pre post audit of freight invoices, audit and approval of rejected invoices, verify and process balance due and pat due invoices.
15. Read and interpret rules tariff / carrier / contracts
16. Responsible for the entry of transportation transaction into web based proprietary logistics management software package.
17. Responsible for the data entry of transportation invoices
18. Approves and corrects entered transactions
19. Follows specific customer guidelines in regards to the data entry of their invoices.
Will be working closely with Japanese clients and carriers

公司介绍

About Us:

Since its inception, nVision Global has evolved from a regional Freight Payment company to one of the fastest growing Global Freight Audit, Payment and Logistics Management software and service providers in the industry. nVision boasts facilities on four continents, superior technology, quality services and comprehensive business intelligence applications second to none.

As we Partner with our customers we are committed to listening and dynamically customizing our processes to support each of their unique business requirements. Our commitment is to provide each customer with responsiveness that is unparalleled in the industry. We are dedicated to this philosophy given that we understand that a successful relationship depends on the delivery of state of the art technology, quality focus, flexible processes, unparalleled service and global business intelligence.
nVision Global at a glance: Global Headquarters located in Atlanta, Georgia USA
Operating Facilities in The Americas, Europe and Asia
10,000 Transportation Providers Supported
Core Services include Global Freight Audit and Payment, Logistics Management and Claims Services
74,000,000 Transactions Processed Annually
$4.2 Billion in Annual Freight Spend
Experts in processing all Modes of Transportation

关于我们:

nVision Global 在成立之初只是一家区域性运费支付公司,目前它已发展为业界成长速度最快的国际运费审计、支付和物流管理服务提供商之一。 遍及四大洲的分支机构、卓越领先的技术、品质出众的服务以及首屈一指的综合商务智能应用程序,这些都成为了 nVision 最引以为豪的骄人成绩。

我们悉心聆听客户的需要并灵活定制我们的流程,以迎合每位客户的独特业务需求。 我们承诺为每位客户提供业界无可比拟的回应能力。 之所以信奉这一价值观,是因为我们明白“采用一流技术、重视提高品质、制定灵活程序、提供独特服务以及全球商务智能”都是建立成功关系的关键。
nVision Global 概览: 全球总部位于美国乔治亚州亚特兰大市。
办事机构遍及四大洲。
核心服务包括全球运费审计和支付、物流管理和索赔服务。
每年处理 63,000,000 张发票。
每年处理的货物价值达 31 亿美元。
拥有可处理所有形式运输发票的专家团队。

联系方式

  • 公司地址:上班地址:宁波市江北区车站路15号303室