宁波招聘

客房送餐经理 Room Service Manager

· 确保所有员工遵循品牌承诺并始终提供优异的对客服务。
Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.
· 确保员工同样在适当的时候为其他部门的内部客人提供优质服务。
Ensures that associates also provide excellent service to internal customers in other departments as appropriate.
· 礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
· 与客人和同事保持基于良好工作关系的互动接触。
Maintains positive guest and colleague interactions with good working relationships.
· 与客人建立并保持良好的客户关系。
Establishes a rapport with guests maintaining good customer relationships.
· 经常亲自证实客人得到的是***的服务。
Personally and frequently verifies that guests are receiving the best possible service.

餐厅副理 Assistant Manager - Outlet

Job Requirement:
1. College degree or above.
2. Smooth communication skill both in English and Chinese.
3. Sense of responsibility and confidentiality.
4. Patient and happy to learn.
5. At least 2 year's working experience.

主要职责Main Duties:
确保贯彻执行所有凯悦温情和餐饮经典20条的标准。
Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
对于客户调查结果做出回应并落实相应的改善措施。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
以支持和灵活的态度与其他经理紧密合作，着眼于整个酒店的成功和酒店客人的满意度。
Works closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
确保餐饮部员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。
Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
在营运过程中将对于餐饮产品的检验和监督贯穿始终，并在适当的情况下作出反馈。
Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate.
监督餐厅的服务和餐饮标准。在必要的地方，与餐厅副理、行政副总厨和厨师长一起实施正确的措施。
Monitors service and food and beverage standards in the Outlet. Work with the Assistant Outlet Managers, Executive Sous Chefs and Chef de Cuisines to take corrective actions where necessary.
与行政副总厨对餐饮营运进行频繁而全面的检查。
Conducts frequent and thorough inspections together with the Executive Sous Chef, of the Food and Beverage Operation.
经常去查看餐饮准备中仅可用新鲜的产品。
Frequently verifies that only fresh products are used in food and beverage preparation.
协助行政总厨/行政副总厨提出富有创意的建议和想法。
Assists the Executive Chef/Executive Sous Chefs with creative suggestions and ideas.
协助监督对所有运营设备和营业用品的月度盘点。
Assists in conducting monthly inventory checks on all operating equipment and supplies.
针对每日营运和质量控制与厨房密切沟通。
Liaises with the Kitchen and Beverage Department on daily operations and quality control.
对菜单上的所有菜品和饮料有全面的知识和理解，并能推荐菜品和饮料的搭配及促销。
Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
确保餐厅的前、后区域的洁净有序。
Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.
与客房部配合，确保严格执行既定的清洁计划。
Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to.

日式餐厅领班/副理 Japanese Restaurant - Team Leader/Assistant Manager

Job Requirement:
1. College degree or above.
2. Smooth communication skill both in Japanese and Chinese.
3. Sense of responsibility and confidentiality.
4. Patient and happy to learn.
5. At least 2 year's working experience.

主要职责Main Duties:
确保贯彻执行所有凯悦温情和餐饮经典20条的标准。
Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
对于客户调查结果做出回应并落实相应的改善措施。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
以支持和灵活的态度与其他经理紧密合作，着眼于整个酒店的成功和酒店客人的满意度。
Works closely with other Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
确保餐饮部员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。
Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
在营运过程中将对于餐饮产品的检验和监督贯穿始终，并在适当的情况下作出反馈。
Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate.
监督餐厅的服务和餐饮标准。在必要的地方，与餐厅副理、行政副总厨和厨师长一起实施正确的措施。
Monitors service and food and beverage standards in the Outlet. Work with the Assistant Outlet Managers, Executive Sous Chefs and Chef de Cuisines to take corrective actions where necessary.
与行政副总厨对餐饮营运进行频繁而全面的检查。
Conducts frequent and thorough inspections together with the Executive Sous Chef, of the Food and Beverage Operation.
经常去查看餐饮准备中仅可用新鲜的产品。
Frequently verifies that only fresh products are used in food and beverage preparation.
协助行政总厨/行政副总厨提出富有创意的建议和想法。
Assists the Executive Chef/Executive Sous Chefs with creative suggestions and ideas.
协助监督对所有运营设备和营业用品的月度盘点。
Assists in conducting monthly inventory checks on all operating equipment and supplies.
针对每日营运和质量控制与厨房密切沟通。
Liaises with the Kitchen and Beverage Department on daily operations and quality control.
对菜单上的所有菜品和饮料有全面的知识和理解，并能推荐菜品和饮料的搭配及促销。
Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
确保餐厅的前、后区域的洁净有序。
Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.
与客房部配合，确保严格执行既定的清洁计划。
Liaises and organises with Housekeeping Department that the established cleaning schedules are strictly adhered to.

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