Technical Engineer技术应用工程师
达恩特商贸（上海）有限责任公司
- 公司规模：少于50人
- 公司性质：合资
- 公司行业：贸易/进出口
职位信息
- 发布日期：2017-12-06
- 工作地点：上海-嘉定区
- 工作经验：3-4年经验
- 学历要求：专业培训
- 语言要求：英语良好
- 职位月薪：1-1.5万/月
- 职位类别：售前/售后技术支持工程师
职位描述
职位描述：
Objectives of the Position:
职位目标
- ensure continuous growth in turnover
确保销售额的增长
- achieve the highest possible customer satisfaction
最大程度上提供客户满意度
- support Service Partners
支持服务业务合作伙伴（代理商）
- maximize profitability
实现利润最大化
regular communication & exchange of information with:
主要沟通对象
- Technical Manager (customer satisfaction, pricing, special customer wishes,
actions, etc.)
技术经理（客户服务，价格，特殊客户要求，日常工作行动等）
- Technical sales engineer
技术销售工程师
- superiors
各部门主管
Tasks of the Position:
职位职责
- individualized care of customers covering entire product range
提供全系列产品的日常客户服务
- planning of customer visits and regular reporting of visits via CRM system
规划及执行客户拜访并且在CRM系统里汇报
- training for sales and customer
培训客户及销售人员
- providing technical advice and support to customers
提供技术建议并且支持客户
- management, ordering & inventory of materials for trials
管理试用产品
- support of Service Partners
为业务伙伴提供服务
- market introduction of new products
推荐新产品
- handling of complaints at customer site
处理客户投诉
- constant observation of competitor pricing & product activity in the market
在市场上收集竞争对手价格产品等信息
- participation in shows, professional presentation and representation of the WNT brand
参加展会，专业的呈现WNT产品形象
专业知识：lathe operator, milling machine operator, metal cutting technician, clamp knowledge,
车床操作，铣床操作，金属切削，夹具知识，
技能: Expertise in metal machinist and CAD/CAM
材料加工专业知识及CAD/CAM技能
Objectives of the Position:
职位目标
- ensure continuous growth in turnover
确保销售额的增长
- achieve the highest possible customer satisfaction
最大程度上提供客户满意度
- support Service Partners
支持服务业务合作伙伴（代理商）
- maximize profitability
实现利润最大化
regular communication & exchange of information with:
主要沟通对象
- Technical Manager (customer satisfaction, pricing, special customer wishes,
actions, etc.)
技术经理（客户服务，价格，特殊客户要求，日常工作行动等）
- Technical sales engineer
技术销售工程师
- superiors
各部门主管
Tasks of the Position:
职位职责
- individualized care of customers covering entire product range
提供全系列产品的日常客户服务
- planning of customer visits and regular reporting of visits via CRM system
规划及执行客户拜访并且在CRM系统里汇报
- training for sales and customer
培训客户及销售人员
- providing technical advice and support to customers
提供技术建议并且支持客户
- management, ordering & inventory of materials for trials
管理试用产品
- support of Service Partners
为业务伙伴提供服务
- market introduction of new products
推荐新产品
- handling of complaints at customer site
处理客户投诉
- constant observation of competitor pricing & product activity in the market
在市场上收集竞争对手价格产品等信息
- participation in shows, professional presentation and representation of the WNT brand
参加展会，专业的呈现WNT产品形象
专业知识：lathe operator, milling machine operator, metal cutting technician, clamp knowledge,
车床操作，铣床操作，金属切削，夹具知识，
技能: Expertise in metal machinist and CAD/CAM
材料加工专业知识及CAD/CAM技能
职能类别： 售前/售后技术支持工程师
关键字： 技术工程师
公司介绍
The WNT Group was founded at 1987 and is sub-branch of Plansee Group. It is a leading company which supplies precision cutting tools to the metal cutting industry.
WNT集团创立于1987年，是攀时集团的子公司。在金属切割行业，处于行业领先地位。
WNT is successfully represented internationally in 19 countries and its headquarters locates in Germany. It is an international group of companies with more than 5,800 employees worldwide.
WNT覆盖全球19个国家的市场，总部在德国，全球共有5,800名左右的员工。
We are customer focused and adapt the solution to the local customer need and culture, which help us keep growth year by year.
我司一直秉承客户为中心的服务准则，并根据公司不同地区的业务情况和人文特点调整服务策略，这也是我们公司业绩一直保持增长的原因。
The WNT management culture ---TOTAL 51jobTOOLING= QUALITY x SERVICE2 .
This is the formula for total customer satisfaction. Through optimal service and an unbeatable product quality WNT is the ideal purchasing solution for the metal cutting industry.
工具=质量*服务2
这是WNT公司对客户服务的准则，通过优质的服务以及无与伦比的产品质量，我们可以为客户提供刀具切割的完美解决方案。
Welcome you to join us, we will be a creative and cooperative team!
欢迎加入我们，我们会是一个有创新力和合作精神的团队！
WNT集团创立于1987年，是攀时集团的子公司。在金属切割行业，处于行业领先地位。
WNT is successfully represented internationally in 19 countries and its headquarters locates in Germany. It is an international group of companies with more than 5,800 employees worldwide.
WNT覆盖全球19个国家的市场，总部在德国，全球共有5,800名左右的员工。
We are customer focused and adapt the solution to the local customer need and culture, which help us keep growth year by year.
我司一直秉承客户为中心的服务准则，并根据公司不同地区的业务情况和人文特点调整服务策略，这也是我们公司业绩一直保持增长的原因。
The WNT management culture ---TOTAL 51jobTOOLING= QUALITY x SERVICE2 .
This is the formula for total customer satisfaction. Through optimal service and an unbeatable product quality WNT is the ideal purchasing solution for the metal cutting industry.
工具=质量*服务2
这是WNT公司对客户服务的准则，通过优质的服务以及无与伦比的产品质量，我们可以为客户提供刀具切割的完美解决方案。
Welcome you to join us, we will be a creative and cooperative team!
欢迎加入我们，我们会是一个有创新力和合作精神的团队！
联系方式
- 公司地址：上班地址：新徕路468号3幢