宁波 [切换城市] 宁波招聘宁波物流/仓储招聘宁波集装箱业务招聘

客服单证部职员CS Documentation

赫伯罗特船务(中国)有限公司 Hapag-Lloyd (China) Shipping Ltd.

  • 公司规模:150-500人
  • 公司性质:外资(欧美)
  • 公司行业:交通/运输/物流

职位信息

  • 发布日期:2017-08-10
  • 工作地点:宁波-海曙区
  • 招聘人数:若干人
  • 工作经验:2年经验
  • 学历要求:大专
  • 语言要求:英语 良好
  • 职位类别:订单处理员  集装箱业务

职位描述

职位描述:
1. Main Objectives of this position:
? Ensures the timely and accurate production and release of Ocean Bills of Lading. Builds and maintains an open line of communication with the respective customer base and acts as a problem solver.
? The tracking and tracing of all bookings once they have been confirmed to a vessel.
? Coordinates with terminal operations to assure the most efficient and effective handling of cargo.
2. Function and duties:
Tasks
? Assigns rate of exchange
? Verifying that customer is in good credit standing and sending bills of lading through the Accounting department to confirm accuracy
? Ensures that vessels do not sail over and under booked, re-routing of shipments when necessary
? MTD create
o AMS/ACI relevance check/ MTD details definition/ Captain’s care MTD creation
? Freight details check
o Revenue definition/ Payer/collector assignment/ Finalize revenues
? Issues Vessel Certificates to the customers
? MTD distribution
o SWB upload/ MTD print/ Sign OBL/ MTD release
? Making sure that Export Customs references are submitted in a timely manner for cargo sailing out of the country
? Preparing and delivering documents to customers and government/customs agencies regarding overseas export shipments
? Monitors workflow to assure that documents are completed and released within the specified timeframes to ensure smooth delivery of cargo
? Running of vessel schedule reports for missing cargo, providing customers with cargo status updates
? Coordinate arrangements with the customer and Operations team should cargo or documentation miss the vessel cutoff date
? Creates and issues invoices for prepaid charges as necessary (Invoice creation/ print/ Invoice distribution)
? Issues Process Exception Advises (PEA’s) for any breakdown in process
? Lending assistance in the resolution and correction of brokerage disputes in conjunction with the Sales and Account Payable department.
3. Qualifications and Technical Job Requirements:
? Education: Bachelor’s degree or equivalent a plus
? Minimum 2 years of experience in the Maritime Industry or the equivalent combination of education and experience preferred.
? Effective communicator, fluent in English and Mandarin, both verbal and written
? Ability to work independently
? Positive and pleasant attitude, a team-player
? Willing to work under high pressure
? Understand what Hapag-Lloyd offers customers and what routes, equipment, rates and services are available.
? Uses questioning to identify the specific problems and related information. Logically determines approach to solving the immediate problem. Identifies parties that need to be involved in tracing shipments and issues. Makes appropriate contacts and works out a reasonable solution.
? Uses word processing software efficiently and effectively. Uses spreadsheet software as a tool for tracking work. Uses other software appropriate to work demands and effectively applies other components of MSOffice required by the job.
? Works with documentation team guaranteeing accurate and timely production of Bills of Lading
? Address high lever customers issues

职能类别: 订单处理员 集装箱业务

关键字: 单证员

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公司介绍

德国赫伯罗特股份公司是目前世界前五大船公司之一,赫伯罗特船务(中国)有限公司是德国赫伯罗特集团在中国的独资机构,致力于全球化的集装箱服务,在100多个国家拥有500家分支机构。主要从事国际集装箱远洋运输服务。现因业务发展需要,诚聘所述人员。
符合所述条件之应聘者,请将本人的中、英文简历,身份证、学历证书复印件、薪资要求及近期近照一张寄往:赫伯罗特船务(中国)有限公司人事部
上海市虹口区四川北路1350号利通广场8楼 200080
电子信箱:HRSHA@hlag.com

联系方式

  • Email:HRSHA@hlag.com
  • 公司地址:地址:span虹口区四川北路1350号利通广场8楼