Business Solution Analyst
皇家加勒比游轮船务（中国）有限公司
- 公司规模：150-500人
- 公司性质：外资（欧美）
- 公司行业：酒店/旅游
职位信息
- 发布日期：2017-01-03
- 工作地点：上海
- 招聘人数：1人
- 工作经验：3-4年经验
- 学历要求：本科
- 语言要求：英语 熟练
- 职位月薪：10000-14999/月
- 职位类别：其他
职位描述
职位描述：
POSITION SUMMARY:
This position will work as the business solution analyst across solutions for different domains including direct sales, trade sales, CRM, etc. This role will focus on business requirement understanding and structured definition, co-design business process with business users and process breakdown from IT perspectives and functional detail design (storyboard) before handshake with Development Team. He/she will also handle the solution verification and testing together with business owners, and support in Change Management and Communication.
________________________________________
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Work closely with business owners in different domains to understand the requirement roadmap and priority, and facilitate approval within IT governance processes
- Play the technical lead or project management role in business requirement analysis, solution formulation and delivery.
- Lead solution integration by applying relevant technology, working within framework of company IT strategy and technology standards
- Drive discussion with businesses stakeholder and users to identify business benefits, provide solution total cost of ownership, build and write business case
- Define business requirements in a structured manner
- Co-design to-be process with business owners and obtain business approval.
- Breakdown process from IT perspectives for functional detail design (storyboard) with alignment with business users.
- Work with other internal teams, such as Development Team, for architecture and infrastructure support, to achieve handshake with Development Team for shared requirement understanding
- Communicate with business functions and business units to advocate the project and ensure progress.
- Support management of external vendors and ensure quality and timeliness of deliverables
- Manage communication with users and stakeholders, including periodical meeting within project team, steering committee, etc.
- Monitor system utilization and performance, find potential issues and provide optimization recommendation proactively.
- Ensure process integrity and system security, account and change management, etc.
- Lead business users to conduct testing and report test result
- Work with external vendor, global solution teams to deliver continuous improvement and changes.
- Manage documentation for project and Application systems
- Deliver training to business users
- Track solution benefit realization. Advocate usage of application system to gain more benefit
- Develop and sustain IT General Control
- Support in Change Management and Communication
________________________________________
KNOWLEDGE AND SKILLS:
ESSENTIAL
- Bachelor degree and above holder in Information Technology, Computer Science, Software engineering, science, finance & accounting, or equivalent.
- 3 years’ above experience in IT business application requirement analysis, implementation and support in corporate
- Strong ownership, pro-active thinking and action
- Willing and able to take the leader role in the assignments
- Eager to learn quickly about new IT technologies and business processes
- Interest to work with business owners and users in different domains
- Flexible, organized, be able to work under pressure and meet tight deadline
- Able to follow guidelines and methodology, and work in a team environment
- Good consultation and communication skills, self-initiation, good team player and willingness to work under pressure
- Fluent in English and Mandarin
- Mature, proactive and committed; never wait.
DESIRABLE
- Proven ability to work under pressure and maintain composure and delivery
- Strong analytical and problem solving skills with high commitment to quality client service
- Strong initiative and judgment skills
- Ability to manage multiple tasks and activities
- Strong interpersonal communication skills
- Ability to communicate clearly and concisely in English, both verbally and with written documentation
- Experience with Oracle, SAP and Salesforce.com implementation.
- Experience in global leading consulting firms
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POSITION SUMMARY:
This position will work as the business solution analyst across solutions for different domains including direct sales, trade sales, CRM, etc. This role will focus on business requirement understanding and structured definition, co-design business process with business users and process breakdown from IT perspectives and functional detail design (storyboard) before handshake with Development Team. He/she will also handle the solution verification and testing together with business owners, and support in Change Management and Communication.
________________________________________
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Work closely with business owners in different domains to understand the requirement roadmap and priority, and facilitate approval within IT governance processes
- Play the technical lead or project management role in business requirement analysis, solution formulation and delivery.
- Lead solution integration by applying relevant technology, working within framework of company IT strategy and technology standards
- Drive discussion with businesses stakeholder and users to identify business benefits, provide solution total cost of ownership, build and write business case
- Define business requirements in a structured manner
- Co-design to-be process with business owners and obtain business approval.
- Breakdown process from IT perspectives for functional detail design (storyboard) with alignment with business users.
- Work with other internal teams, such as Development Team, for architecture and infrastructure support, to achieve handshake with Development Team for shared requirement understanding
- Communicate with business functions and business units to advocate the project and ensure progress.
- Support management of external vendors and ensure quality and timeliness of deliverables
- Manage communication with users and stakeholders, including periodical meeting within project team, steering committee, etc.
- Monitor system utilization and performance, find potential issues and provide optimization recommendation proactively.
- Ensure process integrity and system security, account and change management, etc.
- Lead business users to conduct testing and report test result
- Work with external vendor, global solution teams to deliver continuous improvement and changes.
- Manage documentation for project and Application systems
- Deliver training to business users
- Track solution benefit realization. Advocate usage of application system to gain more benefit
- Develop and sustain IT General Control
- Support in Change Management and Communication
________________________________________
KNOWLEDGE AND SKILLS:
ESSENTIAL
- Bachelor degree and above holder in Information Technology, Computer Science, Software engineering, science, finance & accounting, or equivalent.
- 3 years’ above experience in IT business application requirement analysis, implementation and support in corporate
- Strong ownership, pro-active thinking and action
- Willing and able to take the leader role in the assignments
- Eager to learn quickly about new IT technologies and business processes
- Interest to work with business owners and users in different domains
- Flexible, organized, be able to work under pressure and meet tight deadline
- Able to follow guidelines and methodology, and work in a team environment
- Good consultation and communication skills, self-initiation, good team player and willingness to work under pressure
- Fluent in English and Mandarin
- Mature, proactive and committed; never wait.
DESIRABLE
- Proven ability to work under pressure and maintain composure and delivery
- Strong analytical and problem solving skills with high commitment to quality client service
- Strong initiative and judgment skills
- Ability to manage multiple tasks and activities
- Strong interpersonal communication skills
- Ability to communicate clearly and concisely in English, both verbally and with written documentation
- Experience with Oracle, SAP and Salesforce.com implementation.
- Experience in global leading consulting firms
职能类别： 其他
公司介绍
关于皇家加勒比国际游轮
皇家加勒比国际游轮是全球***的游轮品牌，在超过50年的时间里始终致力于将创新注入海上旅行。皇家加勒比旗下各系列游轮皆融和全新科技及超凡设施，是游轮船只建造的杰出代表，专为勇于探索的宾客们而打造。 皇家加勒比力求为宾客提供极具创新性的度假体验，其丰富航线涵盖了6大洲、72个国家、超过260个目的地。其中，“完美岛屿度假系列” 自推出后便备受瞩目，该系列首座私属岛屿将为位于巴哈马的“可可岛完美假期”。
作为在中国发展迅猛的游轮公司，自2009年开启***条中国上海母港航线，皇家加勒比一直以来致力于引领游轮产业的发展，率先在中国市场部署和经营世界级游轮，先后引进两艘吨位大、船龄新、设施先进的游轮——“海洋航行者号”及“海洋水手号”，引领中国游轮行业进入“大船时代”。皇家加勒比于2015-2016年陆续将全新制造、科技含量极高的游轮“海洋量子号”“海洋赞礼号”引入中国，将中国游轮市场推入“新船时代”。2017年，皇家加勒比正在设计和建造“超量子系列”游轮，该游轮将于2019年下水和部署中国市场。超量子系列凝聚皇家加勒比多年在亚洲市场通过产品优化实践积累的经验和知识，对游轮新船设计与建造的国际水准发起了又一次冲击，将成为中国游轮市场发展新的里程碑。
皇家加勒比国际游轮是全球***的游轮品牌，在超过50年的时间里始终致力于将创新注入海上旅行。皇家加勒比旗下各系列游轮皆融和全新科技及超凡设施，是游轮船只建造的杰出代表，专为勇于探索的宾客们而打造。 皇家加勒比力求为宾客提供极具创新性的度假体验，其丰富航线涵盖了6大洲、72个国家、超过260个目的地。其中，“完美岛屿度假系列” 自推出后便备受瞩目，该系列首座私属岛屿将为位于巴哈马的“可可岛完美假期”。
作为在中国发展迅猛的游轮公司，自2009年开启***条中国上海母港航线，皇家加勒比一直以来致力于引领游轮产业的发展，率先在中国市场部署和经营世界级游轮，先后引进两艘吨位大、船龄新、设施先进的游轮——“海洋航行者号”及“海洋水手号”，引领中国游轮行业进入“大船时代”。皇家加勒比于2015-2016年陆续将全新制造、科技含量极高的游轮“海洋量子号”“海洋赞礼号”引入中国，将中国游轮市场推入“新船时代”。2017年，皇家加勒比正在设计和建造“超量子系列”游轮，该游轮将于2019年下水和部署中国市场。超量子系列凝聚皇家加勒比多年在亚洲市场通过产品优化实践积累的经验和知识，对游轮新船设计与建造的国际水准发起了又一次冲击，将成为中国游轮市场发展新的里程碑。
联系方式
- 公司地址：东大名路358号国际港务大厦15楼（12号线国际客运中心站） (邮编：200080)