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QR3683 - Airport Services Duty Officer Qatar Airways Hangzhou
Organisation: Qatar Airways
Job Function: Ground Handling
Division: Ground Services
Employment Type: Full Time - Permanent
City: Asia Pacific China Hangzhou
Last date of application: 31-Oct-2013

Qatar Airways
Welcome to a world where ambitions fly high
From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.
We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.
We offer competitive compensation and benefit packages.

About Your Job:
You will be responsible for the overall control of the shift as a direct representative of the Airport Services Duty Manager ensuring the punctuality and safety of all Qatar Airways operations. You will be responsible for the day to day operations and act as a liaison between airport service providers and users. With a constant focus on efficiency improvements you will ensure passenger and aircraft handling practices conform to safety and security regulations. Being naturally customer service oriented you will resolve any customer problems and complaints efficiently liaising on a daily basis with all departments including Customer Relations to provide swift resolutions.
Strong supervisory skills are important in order to manage and control manpower on a shift to ensure optimal utilisation and to maintain a positive working environment. You will conduct spot-checks to ensure standards are maintained as well as briefing sessions on a shift basis.

About You:
To be successful in this role you will need an Associate Degree or equivalent with a minimum of 3 years experience in an Airline or a reputed GHA on a supervisory level. You will have a good overall knowledge of airport functions in terms of passenger and baggage handling, weight and balance and dangerous goods. Knowledge of international conditions of carriage, civil aviation safety and security procedures in accordance with ICAO and IATA is also required.
You will need previous experience at a supervisory level. You must be strongly motivated and result-oriented. Computer literacy is a must. High energy, enthusiasm, a positive attitude, attention to detail and the ability to coach and mentor a team are essential to succeed in this very high pressured and demanding environment. Fluent English and Arabic communication skills are essential.


Note: you will be required to attach the following:
1. Resume / CV

Please click on below link to apply for the position. (请点击以下链接申请该职位）

http://careers.qatarairways.com/qatarairways/VacancyDetail.aspx?VacancyID=66180

As one of the World’s 5-star airlines, Qatar Airways is dedicated to excellence and continuous improvement. We apply this same philosophy towards our people where we provide diverse career focus, continual development and training.
If you are looking for a challenging career which carries a competitive remuneration package and benefits associated with the industry, this is the place for you.

We invite applications for the following positions to be based in Hangzhou.