杭州招聘

Job Description & Summary

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Our Information Technology Generalist - Practice Support team focuses on managing the design and implementation of technology infrastructure within PwC, developing and enhancing internal applications, and providing technology tools that help create a competitive advantage for PwC to drive strategic business growth.

Job descriptions and responsibilities

• Provide front-line remote telephone or on-site IT support for internal staff;
  通过电话或者现场服务为公司内部员工提供IT技术支持；
• Provide functional support on enterprise applications, mobility applications and smart office applications, etc;
  提供企业应用程序，移动端应用程序及智能办公应用程序等功能支持；
• Work with Firm wide GTS team to manage local IT operations to ensure the IT systems are operating reliably; Responsible for the efficient and effective delivery of quality IT Service to firm wide staff;
  与公司范围内的GTS团队合作，管理本地IT运营，确保IT系统可靠运行；负责向公司员工高效、有效地提供高质量的IT服务；
• Working location：Hangzhou;
  工作地点：杭州。

Requirements

• Degree holder in Computer Science, Information Technology or related disciplines;
  计算机科学、信息技术或相关专业学位；
• Higher Diploma or above 2 year(s) working experience in customer services industries;
  具有2 年以上桌面技术支持相关工作经验；
• Excellent understanding of customer services and strong sense of customer focus;
  具有良好的客户服务意识；
• Good problem analysis and solving ability;
  具有良好的问题分析和解决能力；
• Follow the trend of IT technology development, willing to accept new transaction;
  紧跟IT技术发展，愿意接受新的事物；
• Work closely with local and remote IT teams to assess technical and operational requirements of business solutions, and implement system solutions;
  与本地和远程IT团队密切合作，评估业务解决方案的技术和操作需求，并实施系统解决方案；
• 2 years’ working experience in Microsoft Office 365, SharePoint , Teams related experience preferred;
  两年微软Office 365, SharePoint ，Teams支持经验优先；
• Capable of oral and written English communication.
  基本英语听说读写能力。

The PwC China (including Mainland China, Hong Kong, Macau) does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of PwC China (including Mainland China, Hong Kong, Macau). PwC China (including Mainland China, Hong Kong, Macau) is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the local law.

普华永道 - 中国內地、中国香港及中国澳门
普华永道中国內地、中国香港及中国澳门成员机构根据各地适用的法律协作运营。整体而言，员工总数超过17,000人，其中包括超过600名合伙人。
   
无论客户身在何处，普华永道均能提供所需的专业意见。我们实务经验丰富、高素质的专业团队能聆听各种意见，帮助客户解决业务问题，发掘并把握机遇。我们的行业专业化有助于就客户关注的领域共创解决方案。

我们分布于以下城市：北京、上海、香港、沈阳、天津、大连、济南、青岛、郑州、西安、南京、合肥、苏州、武汉、成都、杭州、宁波、重庆、长沙、昆明、厦门、广州、深圳、澳门、海口。