杭州招聘

Responsibilities

To take the lead in area management of Consumer Banking (CB) branch operation in term of day-to-day operations, administration control, risk mgt, people management and process improvement where applicable in Hangzhou, Shanghai and Suzhou
To be responsible for execution quality in the area to ensure all processes are in line with bank policy, standard and regulations by minimizing the process error/issue/other risk events, and maximizing the staff productivity in term of accuracy, efficiency and effectiveness.
To lead and be responsible for all internal and external regulation, audit inspection of the area regarding ops to co work with all related parties in ensuring the satisfactory result
To provide coaching & training to staff whenever necessary to ensure their understanding and familiarization of the policies & procedures and product knowledge, and work closely with Sales team and HR to conduct briefing to branch on all newly launched products and services
To control over staffs performance by KPI setting, KPI evaluating for staffs in different level including CSM, ACSM, CSO, Teller etc in the area, and able to build up people improvement plan where applicable
To be responsible for budget operating in the area to ensure ops BAU running cost not exceed approved the budget of the area
To participate in and provide valuable comment major projects including security & control, system enhancement and process improvement events etc
To ensure all BAU operations are in good order and met preset objective, and also organize effectively regular health check and self-assessment to branch to ensure the procedure and documentation are of properly adherence to regulatory requirements by taking remedy actions to rectify those identified process insufficiency and control weakness

Requirements

Bachelor degree holder
Over 8 years banking operations working experience, with foreign bank working experience prevails, among of all, 4-5 years on managerial positions or similar roles Familiar with the local regulatory requirements
Familiar with banking products, especially WM products and other financial derivatives
Decisive, analytical & methodical
Good inter-personal and communication skills
Good sense of customer & business needs

星展银行（中国）有限公司（星展中国）是亚洲领先的金融机构星展银行的子公司。星展银行前身为新加坡发展银行，于1993在北京设立驻华办事处，并于2007年5月成为在中国本土注册外资法人银行，是新加坡银行中的***家，也是外资银行中首批之一。自此，星展中国分支行网络和业务高速发展，目前共有12家分行和23家支行，员工人数有1900余人。星展中国的业务重点为企业银行以及财富管理。

    中国是星展银行的重点市场之一。星展中国的产品和服务获国内外媒体、官方机构广泛认可，获《亚洲银行与金融》杂志评为“2017年度中国***现金管理银行”、“2017年度中国***贸易融资银行”；获《环球金融》杂志评为“2016年中国***个人银行（外资）”、“2016年***跨境贸易结算银行（外资）”、“2016年***贸易融资银行（外资）”和“2016年***财资与现金管理银行（外资）”。

生于亚洲，长于亚洲！星展中国将更为进取的开拓中国市场业务，积极促进中国和亚洲经济的发展。因此，我们期待并诚意邀请各类优秀人才加入星展中国。如果你有信心，相信中国和亚洲的经济发展动力，愿意投身于银行业，那么请加入我们，共同迎接新市场的机遇和挑战！

dbs. living, breathing asia！星展银行，带动亚洲思维！