惠州招聘

Principal Accountabilities

Provide first level SAP HR support to CSPC relevant business units.

1. Provide first level support for problems and queries raised by CSPC end-users. In the case of problems escalated to second level support, ensure proper coordination with the second level SAP support to ensure end-to-end resolution of the problem.

2. In the case of enhancement requests -engage with the business to understand the requirements,

develop detail functional specifications and develop/implement the request. In cases where the request is escalated to second line support, coordinate with the second line support consultant to ensure end-to-end development and implementation of the change request.

3. In the case of Change Requests:

- Understand and analyse the business requirement. This will call for extensive engagement with a wide range of SAP Key Users, Focal Points and Process Owners. Ensure that the CR takes the overall CSPC focus and not limited to a specific departmental focus. Advice Business on impact across the various departments.

- Work with relevant SAP support staff to ensure that SAP integration aspects are addressed.

- Help the Change Requestor get the change approved by the Change Panel

- Once the change is approved, develop a project plan and implement the change - functional and technical design, UAT, training, documentation.

4. To be the backup of Others SAP Module support, assist L1 resolve SR, Enhancement and Change Requests.

5. Coordinate the Nanhai SAP Support team and business key users to manage documentations in compliance with the company's policy




Personal Attributes

The candidates should have following attributes:

1. Strong customer focus. Dedication to meet the customer's requirements and expectations, taking ownership of problems and respond in a proactive manner where appropriate.

2. Ability to work under pressure with good problem solving skill. Ability to handle concurrent tasks with appropriate priority.

3. Excellent team player and self-motivating.

4. Good analytical skill and able to organize and plan activities independently.

5. Eagerness to learn pro-actively.

6. Effective communicator with good interpersonal skills.

7. Be a professional, maintaining high standards and discipline in all work aspects.




Qualifications

Educational background:

- University education at degree level.

Work experience:

- Understanding of the associated business process on Human Resource management, including ESS-MSS (on Enterprise Portal)

- Preferable experience in SAP support

Language proficiency:

- Effective communication skills - fluent in both spoken and written English.

CNOOC and Shell Petrochemicals Company (CSPC) Limited has been established as a Chinese Foreign Equity Joint Venture Company on 28 December 2000. It has built and now operates a USD4.1 billion world-scale petrochemicals complex in Daya Bay, Huizhou, Guangdong. It is one of the largest capital investments for a Sino-foreign joint venture project to date in the People’s Republic of China. In 2016 agreement was reached between the partners to expand CSPC more than doubling the production capacity with the addition of a 1.2 Million Ton/Year Ethylene per year creating an additional 4.0 Million Tons/Year of petrochemical products (C2).
The partners are Shell Nanhai B.V., a member of the Royal Dutch Shell, with a 50 per cent stake, and CNOOC Petrochemicals Investment Company Limited (CPIL), also with 50 per cent. CPIL is owned by China National Offshore Oil Corporation (CNOOC) (90%) and Guangdong Guangye Investment Group Company Limited (10%).
The CSPC petrochemicals complex incorporates the world’s most advanced technologies and utilizes modern management systems and international standards in the design, construction and operation of the complex. Its adoption of 13 patents through international bidding ensures it operates on the cutting edge of technology. The majority of its process units are world-scale. Additionally CSPC applies the principles of sustainable development throughout the design, construction and operation of the complex, demonstrating its strong commitment to the community and the environment.