海口招聘

Greets and registers guests , providing prompt and courteous service .Checks guests out of the hotel . Resolves guest challenges throughout theirstay in our hotel . Upgrades promotes hotel services amenities and upsells productsto the guests .
热情友好的问候客人，确保提供高效一致的服务。对入住期间的各种需求和问题予以快速解决，销售酒店各项产品确保利润最大化。

SpecificJob Knowledge, Skill and Ability工作技能技巧要求：
1. Considerableskill in the use of a calculator to perform moderately complex mathematicalcalculations without error .
能运用计算器材准确无误的进行各种数据运算。
2. Ability to read, Listen and communicate effectively in English,both verbally and in writing .
能用英语有效的倾听和进行沟通。
3. Ability to access and accurately input information using amoderately complex computer system .
熟练操作酒店电脑系统。
RequiredQualifications必要的资历要求：
1. Ability to effectively deal with internal and external customers ,some of whom will require high levels of patience , tact and diplomacy todefuse anger , collect accurate information and resolve conflicts .
擅长于处理宾客关系，能有效快速的应对处理各种问题。
2. Interpersonal skills to provide overall guest satisfaction.
以较强的人际交往能力提高客人满意度。
3. Ability to work under pressure and deal with stressful situationsduring busy periods.
能在强压下胜任工作。
PreferredQualifications更高的资历要求：
1. 1 or 2 years of related working experienceprefered.
一至两年相关工作经验者优先。

海口鲁能希尔顿逸林酒店