广州招聘

职位描述：

Major Responsibilities and Objectives:

- Conducts club communications and promotional activities;

- Take care of all the administrational work in CRM team as promotional material forecasting, purchase order tracking, etc;

- Lead VIP center operation team to build up good relationship with VIP customers and provide high level services;

- Be responsible to handle complicated customer complain such as bonus points reimbursement, member information update and member card re-issue application;

- Initiate and organize surveys to collect deeper customer insights on CRM related topics plans and executes the Elites Club gift redemption program;

- Develops good collaborative relationship with other teams.

Skills, Qualifications and Experience Requirements:

- University graduate with a degree in Marketing or Business-related discipline;

- 2-3 years’ working experiences in customer service management or promotion experience;

- Working under pressure and multi-task;

- Excellent communication and interpersonal skills;

- Fluent spoken and written English/Mandarin.

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太古，创办于十九世纪英国的利物浦，拥有近二百年营商经验。时至今日，太古已是一个规模庞大的多元化跨国企业集团，业务范围由地产、航空、饮料、海洋服务以至贸易及实业等。集团凭籍无比魅力和进取精神发展成今天紧密相连的庞大业务网络，生机蓬勃，日趋高科技，并且着眼于未来。
太古汇（广州）发展有限公司为太古地产在广州的大型综合发展项目，位于广州市天河中央商务区核心地段，包括一个大型购物商场，两座甲级写字楼，一个文化中心和广州首家文华东方酒店。