Trainer/Training Manager for contact center
美亚财产保险有限公司(广东地区)
- 公司规模:150-500人
- 公司性质:外资(欧美)
- 公司行业:保险
职位信息
- 发布日期:2012-08-14
- 工作地点:广州
- 招聘人数:1
- 工作经验:三年以上
- 学历要求:本科
- 语言要求:英语熟练
- 职位类别:培训经理/主管 培训专员/助理/培训师
职位描述
Main Responsibilities:
Assess training needs, develop training methods, and writes procedure manuals and presents information
Design and implement specific training programs to help develop or improve job-related skills per business requirement.
Coach and facilitate learning and personal career path development.
Administer and coordinate all training activities in the contact centre.
Establish key measurements for reflecting the effectiveness of each training course.
Ensure that all training materials are relevant and current so as to achieve the desired level of service and sales and retention quality provided to end-customers.
Candidate Specification:
College or above with major in sales, marketing, finance
Above 3 years as trainer, insurance or call center trainer preferred.
Strong sense of responsibility and communication skills
Excellent communication (verbal & written) skills
Fluent in English and proficient in Microsoft office
公司介绍
美亚财产保险有限公司(简称“美亚保险”)是AIG旗下在中国经营财产责任险保险的独资子公司,目前在北京市、上海市、广东省、深圳市和江苏省设有分支机构。
American International Group, Inc. (AIG) is a leading international insurance organization serving customers in more than 130 countries. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange.
AIG Insurance Company China Limited (AIG China, formerly Chartis Insurance Company China Limited) is a China registered wholly owned property & casualty subsidiary of AIG, with branch offices in Beijing, Shanghai, Guangdong Province, Shenzhen and Jiangsu Province.
www.aig.com
联系方式
- 公司地址:地址:span北京路374-2号瑞安广州中心