广州招聘

Key responsibilities

.To support Airport Service Manager in leading our airport team in day-to-day airport operations to provide excellent customer service to our passengers

.To ensure that our airport services are conducted to meet all our customer services and operational standards, including safety standards, on-time performance, customer satisfaction standards,etc

.To lead,develop and motivate our airport team through regular training,coaching, and team building initiatives

.To strengthen the communication with our ground handling agent to ensure that the team is updated on Dragonair products and services

.To motivate our ground handling agent,and oversee and monitor their performance to ensure that the required service standard is achieved

.To be the deputy for Airport Services Manager in co-coordinating with relevant government authorities and external parties, and participating in airport related meetings and activities



Qualifications and experience

.Possesses College degree or above academic qualifications
.Minimum 3 years' relevant experience in ground operations and customer services , preferably with some experience in a supervisory role
.Good command in written and spoken English, and in Mandarin
.Strong communication, leadership and interpersonal skill
.Self-motivated, flexible, and ability to work independently
.Willing to take up extra responsibilities and work shift duties

关于国泰航空
国泰航空以香港为基地，提供定期客运及货运服务往来亚洲、北美洲、澳洲、欧洲和非洲等近一百九十个目的地，宽体飞机机队规模逾一百四十架。国泰航空为太古集团成员，并于香港联合交易所有限公司上市。国泰航空一直致力投资并发展香港作为全球领先的航空枢纽之一。国泰航空是环球航空联盟｢寰宇一家｣的创办成员之一。
 
国泰航空于2014年度 skytrax world airline awards中，第四度获选为「全球***航空公司」。
 
关于港龙航空
港龙航空是一间以香港为基地的航空公司，拥有逾四十架客机，服务五十个区域航点，包括二十三个中国内地城市。港龙亦是环球航空联盟「寰宇一家」的联属成员。港龙的产品及服务质量备受肯定，自2010年以来，连续五年于ttg旅游大奖中荣膺「全球***区域航空公司」，同时于2010、2011及2013年三度在skytrax world airline awards中，获选为「全球***区域航空公司」。港龙航空为国泰航空集团成员，透过广阔的航空网络，接驳旅客前往全球近一百九十个城市。