广州招聘

Purpose of Job
The Web Competence Centre Hosting Team manages the web Infrastructure for all Mars' Internet & Intranet (MarsWeb) applications. The team provides hosting for over 650 external Mars websites ranging from small promotional websites running on open source platforms to complex windows based eCommerce applications. The Internet websites are hosted on 50 servers located across 4 data centres in China, UK & America. We are also responsible for the MarsWeb infrastructure supporting over 100 intranet websites as well as common services such a Search and single sign-on.

Working in the Web Hosting team you will be responsible for the day to day operational support of web hosting activities in the Asia - Pac region as well as supporting activities in Europe and Americas where needed. You will also work on a variety of projects designed to improve the Internet Web Hosting Infrastructure.

Operational work
Deliver operational excellence. Provide support for MarsWeb and Mars Internet infrastructure including:
Server configuration for hosting new applications.
Guiding developers in the correct standards, processes and procedures.
Responding to infrastructure support requests within agreed SLA’s.
Work with hosting partners to maintain the server environment to achieve platform availability SLA’s.
Documentation of missing or out of date processes and procedures.

Project work
Manage assigned projects in the Web hosting area to improve service availability, reduce time to deployment and save costs, typical projects include:
Server consolidation and migrations.
Retiring End of Life hardware.
Implementing new technology and tools.

The Web CC hosting role is multidiscipline and will include hardware, software and hand over to production as well as working closely with developers and our Managed Hosting Providers.

Relevant Quantitative Information
Technologies: Centralised infrastructure on > 50 servers with Microsoft, LAMP and Solaris technologies.

Line management span: None

Country span Central: Global

Key Results Area
Deliver operational excellence providing support and services within agreed SLA’s.

Initiate and drive R&D activities associated with Web Hosting to review the current infrastructure solutions and identify opportunities to further improve the service through enhanced features and lower cost of ownership

Design, plan and implement infrastructure enhancement projects following the EBC for Technologies methodology.

Actively acquire skills in appropriate new technologies whilst continuing to maintain and grow existing technical skills in relevant areas.

Collaborate closely with the other Web CC teams in each region to provide expert advice, develop robust solutions and to drive technical and service improvements for the Web Hosting area.

Prioritise and manage the workload of outsourced specialists working on development projects

Person Profile
Have a keen interest in Web and Internet technologies
The role requires good technical, analytical, interpersonal and organisational skills.
Strong analytical skills: able to troubleshoot complex problems, and to quickly pick up and handle new technology, architectures and concepts.
Ability to take ownership of complex problems and manage them through to a successful conclusion
Good self-management: well organised, good time and task planning, good workload management, reliable at meeting deadlines.
Good interpersonal skills: including good conflict management and an ability to work well with people from different cultures
Self-development: motivation and ability to develop and grow gaining deeper and/or broader technical knowledge and ability, and developing interpersonal and management skills to take on more responsibility
Experience working on technical development projects either application or infrastructure
Can manage 3rd parties (vendors)

Technical Experience
Applicant must demonstrate a strong technical ability and should have a good general understanding of Internet technologies. Skills should include several of the following:

Essential:
Microsoft Windows Server Technologies
Microsoft IIS
MS SQL Server
DNS
SMTP

Desirable:
Apache Web server
Unix/Solaris Technologies
Web Logic Application Server
Oracle
MS Commerce Server
MS Content Management Server
Networking technologies

Mars was established in 1911 and is still privately owned - making us one of the largest 'small family businesses' in the world. (see www.mars.com). Mars is a $25bn business operating in over 65 countries, with 50,000 associates producing and selling chocolate, pet care and food products. Established since 15 years in China, Mars is the leader of the chocolate and petfood market. We produce, locally in 3 factories, famous brands like Dove, M&M’s, Snickers, Pedigree, and Whiskas.